Authenticate App v20.03.02 documentation for iOS and Android

Updated January 27, 2021

The SecureAuth Authenticate mobile app provides a multi-factor authentication method for end user validation during the login process.

The Authenticate app must first be installed on your mobile device or Chromebook and then connected to your user profile through a SecureAuth IdP mobile app enrollment realm before it can be used.

Once connected, the app can generate Time-based Passcodes (OATH TOTP), Push Notification One-time Passcodes (OTPs), Push-to-Accept / Symbol-to-Accept login requests, and fingerprint or facial recognition login requests for you to use when authenticating into your network.

In addition to iOS and Android devices, you can also set up and use the SecureAuth Authenticate app on a Chromebook. The SecureAuth IdP enrollment realm sees the Chromebook as an Android device. Although the screen shots in this document do not show a Chromebook user interface, the Android screen examples are the same as what you will see on a Chromebook.

SecureAuth Authenticate app for iOS and Android supports French, German, and Spanish languages on the user interface (UI). No special setting is necessary; if the mobile device is set to a supported language, the UI will display the supported language by default. Some error messages, enrollment, and validation page messages are sent from SecureAuth IdP or SecureAuth Identity Platform, so ensure that they have the proper language set so end users receive all messages in the appropriate language.

See the Release notes to learn about new features, enhancements, and known issues.

SecureAuth Authenticate app is compliant with FIPS 140-2.

DISCLAIMER:

SecureAuth Authenticate app no longer supports new Huawei phones or updates to existing phones to align with the recent United States embargo.

Release notes

The following describes a release highlight and a known issue for the SecureAuth Authenticate app version 20.03.02.

SecureAuth Authenticate app descriptive text refreshed in app stores

The descriptive text for the SecureAuth Authenticate app has been refreshed in both the Apple App Store and Google Play Store.

Known issue

MD-1304

On iPhone 12, the ability to accept a push notification with a long press does not work.

Workaround: Accept the request by tapping the notification to open and respond to the request in the application.