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  • Release Notes 21.04
    • Identity Platform
      • What's new
        • Resolved issues
          • Known issues
            • Hotfixes
            • Login for Windows
              • Login for Mac
                • Login for Linux
                • Getting Started
                  • Getting started for new SecureAuth administrators
                    • Passwordless in 21 days
                    • Cloud: Getting started
                      • Hybrid: New admin adoption overview
                        • Hybrid: Getting started
                          • Search tips
                          • Changes between 20.06 and 21.04
                          • Migrating to the SecureAuth® Identity Platform on the cloud
                            • Architecture
                              • Cloud architecture for SecureAuth® Identity Platform
                              • Hybrid architecture for SecureAuth® Identity Platform
                              • Hybrid architecture detailed video
                            • Protocols and standards
                            • Preparing end users for 2FA log in
                              • Passwordless secure login
                              • How SecureAuth FIDO2 WebAuthn works
                            • Data Store Management
                              • SecureAuth Connector installation
                                • SecureAuth Connector update
                                  • SecureAuth Connector troubleshooting
                                    • Data store integrations
                                      • Add Active Directory data store
                                        • Azure Active Directory configuration
                                          • Add Azure Active Directory data store
                                            • Add LDAP data store
                                              • Add NetIQ eDirectory data store
                                                • Add Oracle DB data store
                                                  • Add SecureAuth Identity Store in the Identity Platform
                                                    • Add SQL Server data store
                                                      • View and edit data store integration
                                                      • List of stored profile field properties
                                                      • Oracle database tables and stored procedures configuration
                                                        • SQL user data store tables and stored procedures configuration
                                                          • Active Directory attributes mapping to profile properties reference
                                                          • SecureAuth Identity Store
                                                            • Use cases
                                                              • Temporary and seasonal workforce
                                                                • Non-corporate workforce
                                                                  • Consumers
                                                                  • SecureAuth Identity Store
                                                                    • About the Identity Store
                                                                    • Quick start: top Identity Store UI tasks
                                                                      • Manage users
                                                                        • User data CSV file upload requirements
                                                                        • Add multiple users
                                                                        • Add a user
                                                                        • Change user status
                                                                        • Right to be forgotten (RTBF) request
                                                                        • Manage groups
                                                                          • Add a group
                                                                          • Add users to a group
                                                                          • Change group membership
                                                                        • Assign privileges
                                                                          • Assign privileges to a single user
                                                                          • Assign privileges to a group
                                                                        • Using a password policy in the Identity Store
                                                                        • Using deny lists in the Identity Store
                                                                          • Viewing user activity logs
                                                                        • Add SecureAuth Identity Store in the Identity Platform
                                                                          • SecureAuth Identity Store definitions
                                                                        • Developer Portal
                                                                          • SecureAuth Identity Store API
                                                                            • Before you begin
                                                                              • API characteristics
                                                                                • SecureAuth SCIM discussion
                                                                                • Use the Postman collection
                                                                                  • Obtain credentials
                                                                                  • Quick start: top 6 API tasks
                                                                                    • SecureAuth IDS API v1.0
                                                                                  • SecureAuth Mobile SDK
                                                                                    • Before you begin
                                                                                      • SDK characteristics
                                                                                        • Android SDK setup
                                                                                          • Android SDK initialization
                                                                                            • Android SDK configuration
                                                                                              • Account enrollment
                                                                                                • Notifications and services
                                                                                                  • Receive push notification
                                                                                                  • Reply to push notification
                                                                                                  • Manage enrolled accounts
                                                                                                  • Generate TOTP
                                                                                                  • Sync accounts (Android)
                                                                                              • iOS Framework setup
                                                                                                • iOS initialization
                                                                                                  • Account enrollment
                                                                                                  • Notifications and services
                                                                                                    • Receive push notification
                                                                                                    • Reply to push notification
                                                                                                    • Manage enrolled accounts
                                                                                                    • Generate TOTP
                                                                                                    • Sync accounts (iOS)
                                                                                              • SecureAuth API Documents
                                                                                                • Authentication API guide
                                                                                                  • Biometric API endpoints
                                                                                                    • Delete user API endpoint
                                                                                                      • Device Recognition authentication API guide
                                                                                                        • FIDO2 WebAuthn API endpoints
                                                                                                          • Identity Management API guide
                                                                                                            • Multi-Factor Authentication API guide
                                                                                                              • Phone Profiling Service authentication API guide
                                                                                                                • Profile Validation API guide
                                                                                                                  • Symbol-to-Accept API endpoints
                                                                                                                    • User status API endpoints
                                                                                                                      • Validate OTP Authentication API guide
                                                                                                                    • SecureAuth Apps
                                                                                                                      • Authenticate App v20.03.02 documentation for iOS and Android
                                                                                                                        • Prerequisites
                                                                                                                        • Optional pre-populate the enrollment URL
                                                                                                                          • Optional PIN custom security set up
                                                                                                                          • Optional Helpdesk contact set up
                                                                                                                            • Offline registration in disconnected (air-gapped) environments
                                                                                                                              • Connect an account to your user profile
                                                                                                                                • Connect with a QR code
                                                                                                                                • Connect with a URL
                                                                                                                              • Login requests from Push Notifications
                                                                                                                                • Accept request received on the app
                                                                                                                                • Accept request from a notification on the app
                                                                                                                                • Accept request on a paired watch
                                                                                                                                • Accept symbol on a paired watch
                                                                                                                                • Accept touch/fingerprint or face request received on the app
                                                                                                                                  • Accept symbol in mobile app to log into VPN client
                                                                                                                                  • Accept TOTP in VPN client from mobile app or watch
                                                                                                                                • App account management
                                                                                                                                  • Copy a passcode
                                                                                                                                  • Delete an account
                                                                                                                                    • Reconnect an account
                                                                                                                                      • Rename an account
                                                                                                                                      • PIN creation and management
                                                                                                                                        • Create a PIN
                                                                                                                                        • Create a new PIN
                                                                                                                                        • Change a PIN
                                                                                                                                        • Log into an account with a PIN
                                                                                                                                      • Troubleshooting SecureAuth Authenticate app
                                                                                                                                        • Fix "Account disconnected" issue
                                                                                                                                    • Login for Windows configuration guide
                                                                                                                                      • Prerequisites
                                                                                                                                        • Configure Identity Platform and Login for Endpoints
                                                                                                                                          • Integrate pre-login assessment service
                                                                                                                                            • Install and upgrade Login for Windows
                                                                                                                                              • Troubleshooting Login for Windows
                                                                                                                                                • End user login experience on Windows 10
                                                                                                                                                • Login for Mac configuration guide
                                                                                                                                                  • Prerequisites
                                                                                                                                                    • Configure Identity Platform and Login for Endpoints
                                                                                                                                                      • Integrate pre-login assessment service
                                                                                                                                                        • Install and upgrade Login for Mac
                                                                                                                                                          • Troubleshooting Login for Mac
                                                                                                                                                            • End user login experience on Mac
                                                                                                                                                            • Login for Linux configuration guide
                                                                                                                                                              • Prerequisites
                                                                                                                                                                • Configure Identity Platform and Login for Endpoints
                                                                                                                                                                  • Install Login for Linux
                                                                                                                                                                    • Troubleshooting Login for Linux
                                                                                                                                                                      • End user login experience on Linux
                                                                                                                                                                      • Login for Windows SSL configuration requirements
                                                                                                                                                                        • SecureAuth Passcode App v2.0 for Mac
                                                                                                                                                                          • SecureAuth Passcode App v19.10.02 for Windows
                                                                                                                                                                            • SecureAuth RADIUS Server version 20.12
                                                                                                                                                                              • SecureAuth RADIUS Server release notes
                                                                                                                                                                                • Prerequisites for SecureAuth RADIUS Server
                                                                                                                                                                                  • Configure Identity Platform for SecureAuth RADIUS
                                                                                                                                                                                    • Install SecureAuth RADIUS Server
                                                                                                                                                                                      • Upgrade SecureAuth RADIUS Server
                                                                                                                                                                                        • Configuration
                                                                                                                                                                                          • SecureAuth RADIUS Admin Console
                                                                                                                                                                                            • Step A: Settings configuration
                                                                                                                                                                                            • Step B: IdP realms configuration
                                                                                                                                                                                            • Step C: RADIUS Clients configuration
                                                                                                                                                                                            • Export or import the RADIUS configuration
                                                                                                                                                                                            • Client user interface configuration options
                                                                                                                                                                                          • End user enrollment
                                                                                                                                                                                            • Single screen login workflows
                                                                                                                                                                                            • Multi-screen login workflows
                                                                                                                                                                                            • Multiple devices registered for second-factor authentication
                                                                                                                                                                                          • Troubleshooting SecureAuth RADIUS Server
                                                                                                                                                                                            • Enable RADIUS server logs
                                                                                                                                                                                            • View GUID added to the X-Request-ID header
                                                                                                                                                                                            • View sample logs for RADIUS failover scenarios
                                                                                                                                                                                            • Increase memory for RADIUS server
                                                                                                                                                                                            • Import certificate to RADIUS trust store
                                                                                                                                                                                            • View Adaptive Authentication login failure scenarios
                                                                                                                                                                                      • Global MFA Management
                                                                                                                                                                                        • Global multi-factor authentication (MFA) methods overview
                                                                                                                                                                                        • Authentication apps global MFA settings
                                                                                                                                                                                          • Email global MFA settings
                                                                                                                                                                                            • FIDO2 WebAuthn global MFA settings
                                                                                                                                                                                              • PIN global MFA settings
                                                                                                                                                                                                • Security questions global MFA settings
                                                                                                                                                                                                  • Symantec VIP global MFA settings
                                                                                                                                                                                                    • Text message global MFA settings
                                                                                                                                                                                                      • Voice phone call global MFA settings
                                                                                                                                                                                                        • YubiKey global MFA settings
                                                                                                                                                                                                          • SecureAuth mobile services
                                                                                                                                                                                                            • Admin troubleshooting FIDO2 WebAuthn error and warning messages
                                                                                                                                                                                                              • Admin troubleshooting PIN support for FIDO2 WebAuthn
                                                                                                                                                                                                              • Authentication Policies
                                                                                                                                                                                                                • How policies are used in the Identity Platform
                                                                                                                                                                                                                • Policy configuration overview
                                                                                                                                                                                                                  • Manage policies
                                                                                                                                                                                                                  • Adaptive authentication rules settings in a policy
                                                                                                                                                                                                                    • Dynamic IP Blocking settings
                                                                                                                                                                                                                      • Define login experience and MFA settings in a policy
                                                                                                                                                                                                                        • Resource settings in a policy
                                                                                                                                                                                                                          • Password Throttling configuration guide
                                                                                                                                                                                                                            • Machine learning user risk score calculations
                                                                                                                                                                                                                              • SecureAuth User Risk settings
                                                                                                                                                                                                                                • Risk check actions
                                                                                                                                                                                                                              • Application Managers
                                                                                                                                                                                                                                • About the Internal Application Manager
                                                                                                                                                                                                                                  • Using the Internal Application Manager
                                                                                                                                                                                                                                    • Setting up an internal application
                                                                                                                                                                                                                                      • Connecting a legacy internal application
                                                                                                                                                                                                                                        • Redirect legacy realm URL for internal applications
                                                                                                                                                                                                                                        • Application Manager overview
                                                                                                                                                                                                                                          • Microsoft 365 application integration
                                                                                                                                                                                                                                            • Salesforce application integration
                                                                                                                                                                                                                                            • SAML application integration
                                                                                                                                                                                                                                            • Secure Portal single sign-on configuration
                                                                                                                                                                                                                                              • Application template library master list
                                                                                                                                                                                                                                              • Administration
                                                                                                                                                                                                                                                • Dashboard insights
                                                                                                                                                                                                                                                  • Device Recognition
                                                                                                                                                                                                                                                    • HID hard token support
                                                                                                                                                                                                                                                      • Identity Management tools
                                                                                                                                                                                                                                                        • Account Management page configuration
                                                                                                                                                                                                                                                          • Using the Account Management page
                                                                                                                                                                                                                                                          • Create User page configuration
                                                                                                                                                                                                                                                            • Forgot Password page configuration
                                                                                                                                                                                                                                                              • Forgot Username page configuration
                                                                                                                                                                                                                                                                • Password Reset page configuration
                                                                                                                                                                                                                                                                  • Password Reset + Unlock Account page configuration
                                                                                                                                                                                                                                                                    • Secure Portal single sign-on configuration
                                                                                                                                                                                                                                                                      • Self-service Account Update page configuration
                                                                                                                                                                                                                                                                        • Unlock Account page configuration - End users
                                                                                                                                                                                                                                                                          • Unlock Account page configuration - Help desk
                                                                                                                                                                                                                                                                          • Mobile Login Requests (Push Notifications) registration method for multi-factor authentication
                                                                                                                                                                                                                                                                            • Multi-factor app enrollment QR code configuration
                                                                                                                                                                                                                                                                              • Multi-factor app enrollment URL configuration
                                                                                                                                                                                                                                                                                • OpenID Connect and OAuth 2.0 configuration
                                                                                                                                                                                                                                                                                  • Overview tab configuration
                                                                                                                                                                                                                                                                                    • Phone number profiling service configuration guide
                                                                                                                                                                                                                                                                                      • Role-based access control configuration
                                                                                                                                                                                                                                                                                        • SAML attribute consumption configuration
                                                                                                                                                                                                                                                                                          • Web proxy server configuration
                                                                                                                                                                                                                                                                                            • Workflow Tab Configuration
                                                                                                                                                                                                                                                                                            • Integrations
                                                                                                                                                                                                                                                                                              • .NET custom applications integration using Windows Identity Foundation
                                                                                                                                                                                                                                                                                                • Amazon Web Services (AWS) (IdP-initiated) integration guide
                                                                                                                                                                                                                                                                                                  • Citrix NetScaler Gateway OWA (SP-initiated) integration guide
                                                                                                                                                                                                                                                                                                    • Microsoft 365 application integration
                                                                                                                                                                                                                                                                                                      • Microsoft Conditional Access Custom Controls integration guide
                                                                                                                                                                                                                                                                                                        • Outlook Web Access (OWA) 2016 configuration
                                                                                                                                                                                                                                                                                                          • PagerDuty (SP-initiated) integration guide
                                                                                                                                                                                                                                                                                                            • PAM RADIUS installation and configuration guide
                                                                                                                                                                                                                                                                                                              • Remote Desktop Web Access 2016 integration
                                                                                                                                                                                                                                                                                                                • Salesforce application integration
                                                                                                                                                                                                                                                                                                                • SAML application integration
                                                                                                                                                                                                                                                                                                                • ServiceNow (SP-initiated) integration guide
                                                                                                                                                                                                                                                                                                                  • VMware Horizon integration guide with RADIUS
                                                                                                                                                                                                                                                                                                                    • Windows desktop SSO configuration
                                                                                                                                                                                                                                                                                                                    • Knowledge Base
                                                                                                                                                                                                                                                                                                                      • Appliance info
                                                                                                                                                                                                                                                                                                                        • Identity Platform virtual appliance specifications
                                                                                                                                                                                                                                                                                                                          • Identity Platform virtual appliance security hardening details
                                                                                                                                                                                                                                                                                                                            • Windows Server 2019 or 2016 - Identity Platform virtual appliance baseline security hardening settings
                                                                                                                                                                                                                                                                                                                            • Best practices for Identity Platform antivirus exclusions list
                                                                                                                                                                                                                                                                                                                              • Chain legacy realm to use New Experience realm
                                                                                                                                                                                                                                                                                                                                • Configure a Custom Identity's SPN to Leverage IWA Auth
                                                                                                                                                                                                                                                                                                                                  • Configure token or cookie settings
                                                                                                                                                                                                                                                                                                                                    • Creating a template realm
                                                                                                                                                                                                                                                                                                                                      • Enable SSL/TLS support for SMTP
                                                                                                                                                                                                                                                                                                                                        • How to configure the Windows Server 2019 Firewall
                                                                                                                                                                                                                                                                                                                                          • How to speed up logins to applications
                                                                                                                                                                                                                                                                                                                                            • Identity Platform HTTP security header best practices
                                                                                                                                                                                                                                                                                                                                              • Language localization support
                                                                                                                                                                                                                                                                                                                                                • Network communication requirements for Identity Platform
                                                                                                                                                                                                                                                                                                                                                  • SecureAuth Backup Tool Usage
                                                                                                                                                                                                                                                                                                                                                    • SecureAuth cloud services
                                                                                                                                                                                                                                                                                                                                                      • SecureAuth compatibility guide
                                                                                                                                                                                                                                                                                                                                                        • SecureAuth mobile services
                                                                                                                                                                                                                                                                                                                                                          • SecureAuth non-production environment policy
                                                                                                                                                                                                                                                                                                                                                            • Self-service password reset hotfix update
                                                                                                                                                                                                                                                                                                                                                              • Service announcements and vulnerabilities
                                                                                                                                                                                                                                                                                                                                                                • SecureAuth security advisory – AngularJS client-side template injection
                                                                                                                                                                                                                                                                                                                                                                  • SecureAuth security advisory – Apache Log4j vulnerability
                                                                                                                                                                                                                                                                                                                                                                    • SecureAuth security advisory – Machine Key Randomization
                                                                                                                                                                                                                                                                                                                                                                    • Setting the default theme for new realms
                                                                                                                                                                                                                                                                                                                                                                      • Support biometric options in login workflow with Authenticate app
                                                                                                                                                                                                                                                                                                                                                                        • Third party software licenses and notices
                                                                                                                                                                                                                                                                                                                                                                          • Upgrade information for SQL data stores
                                                                                                                                                                                                                                                                                                                                                                            • Workaround for digital fingerprint hotfix
                                                                                                                                                                                                                                                                                                                                                                            • Troubleshooting
                                                                                                                                                                                                                                                                                                                                                                              • SecureAuth IdP / Identity Platform Appliance audit trail event ID list
                                                                                                                                                                                                                                                                                                                                                                                • Admin troubleshooting PIN support for FIDO2 WebAuthn
                                                                                                                                                                                                                                                                                                                                                                                  • Admin troubleshooting FIDO2 WebAuthn error and warning messages
                                                                                                                                                                                                                                                                                                                                                                                    • End user troubleshooting FIDO2 security key verification issues
                                                                                                                                                                                                                                                                                                                                                                                    • End User Docs
                                                                                                                                                                                                                                                                                                                                                                                      • SecureAuth Authenticate app
                                                                                                                                                                                                                                                                                                                                                                                        • Connect an account to your user profile
                                                                                                                                                                                                                                                                                                                                                                                          • Connect with a QR code
                                                                                                                                                                                                                                                                                                                                                                                          • Connect with a URL
                                                                                                                                                                                                                                                                                                                                                                                        • Login requests from Push Notifications
                                                                                                                                                                                                                                                                                                                                                                                          • Accept request received on the app
                                                                                                                                                                                                                                                                                                                                                                                          • Accept request from a notification on the app
                                                                                                                                                                                                                                                                                                                                                                                          • Accept request on a paired watch
                                                                                                                                                                                                                                                                                                                                                                                          • Accept symbol on a paired watch
                                                                                                                                                                                                                                                                                                                                                                                          • Accept touch/fingerprint or face request received on the app
                                                                                                                                                                                                                                                                                                                                                                                            • Accept symbol in mobile app to log into VPN client
                                                                                                                                                                                                                                                                                                                                                                                            • Accept TOTP in VPN client from mobile app or watch
                                                                                                                                                                                                                                                                                                                                                                                          • PIN Settings
                                                                                                                                                                                                                                                                                                                                                                                            • Create a PIN
                                                                                                                                                                                                                                                                                                                                                                                            • Create a new PIN
                                                                                                                                                                                                                                                                                                                                                                                            • Change a PIN
                                                                                                                                                                                                                                                                                                                                                                                            • Log into an account with a PIN
                                                                                                                                                                                                                                                                                                                                                                                          • Copy a passcode
                                                                                                                                                                                                                                                                                                                                                                                          • Reconnect an account
                                                                                                                                                                                                                                                                                                                                                                                            • Rename an account
                                                                                                                                                                                                                                                                                                                                                                                              • Delete an account
                                                                                                                                                                                                                                                                                                                                                                                                • Troubleshooting SecureAuth Authenticate app
                                                                                                                                                                                                                                                                                                                                                                                                  • Fix "Account disconnected" issue
                                                                                                                                                                                                                                                                                                                                                                                            • Glossary
                                                                                                                                                                                                                                                                                                                                                                                            • SecureAuth Support Portal
                                                                                                                                                                                                                                                                                                                                                                                              • SecureAuth.com
                                                                                                                                                                                                                                                                                                                                                                                              • Community
                                                                                                                                                                                                                                                                                                                                                                                              • Support
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                                                                                                                                                                                                                                                                                                                                                                                              • End User Docs
                                                                                                                                                                                                                                                                                                                                                                                              • SecureAuth Authenticate app
                                                                                                                                                                                                                                                                                                                                                                                              • Login requests from Push Notifications
                                                                                                                                                                                                                                                                                                                                                                                              • Accept request from a notification on the app

                                                                                                                                                                                                                                                                                                                                                                                              Accept request from a notification on the app

                                                                                                                                                                                                                                                                                                                                                                                              1. Swipe down on the Push Notification on the locked screen.

                                                                                                                                                                                                                                                                                                                                                                                              2. Tap the notification on the iOS screen or tap Approve on the Android screen to approve the request.

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