Known issues

Login for Endpoints release 21.04 contains the following known issues. Use the described workaround until we can apply the fix in a later release.

Ref ID

Description

Workaround

CP-1167

After installation where "Suggests use of an OATH-based method on first login regardless of your Adaptive Policy settings" is set and "Bypass interval" is set, when end users first log in, they will see a login screen that suggests setting a second factor.

End users can check the "Don't ask again" checkbox on the login screen and will not see the message to set a second factor in future logins.

TW-926

When upgrading to the Identity Platform v19.07 or later, admins must use the 2019 theme and end users who already use the SecureAuth Authenticate app must reconnect their accounts to add the ability to accept biometric push notifications to use face (iOS) or fingerprint recognition through the mobile app.

None

Ref ID

Description

Workaround

TW-926

When upgrading to the Identity Platform v19.07 or later, admins must use the 2019 theme and end users who already use the SecureAuth Authenticate app must reconnect their accounts to add the ability to accept biometric push notifications to use face (iOS) or fingerprint recognition through the mobile app.

None