User data CSV file upload requirements

You can use a downloadable SecureAuth CSV template that includes all of the available fields as shown next.

The CSV file will not overwrite any existing user identities in the identity store. If there is a duplicate user identity in the CSV file, it treats this an invalid row, and continues to accept valid rows. It shows an error dialog for invalid data.

At minimum, the CSV file of user identities must have a userName, password, and one email like the following:


Unique identifier for the user identity. For example, jsmith.


Password for the user identity in plain text.


During the CSV file upload, the password field in plain text will be encrypted in the Identity Store. As a security measure, the password field is not exportable from the Identity Store in the CSV file export.

emails[0].value, emails[0].type, emails[0].primary

Email address associated with the user identity. For example,,work,TRUE

If the user has more than one email address, indicate which email address is the primary one by giving it the value TRUE.

Example CSV file format with minimum fields


Other fields you can include in CSV upload

In the CSV file upload, you can include other values like user status, groups, and user type like the following:


Use valid status value like active. If the user identity does not have a status value, the user status will be in staged mode.

For more information about valid user status values, see SecureAuth Identity Store definitions.


Use valid group names like Default;Admin;IT


Define user type identifiers like Contractor

Example CSV file format with full list of fields