Skip to main content

Bulk upload hardware tokens using CSV file

Use this configuration guide to bulk upload hardware OATH tokens using a CSV file in the SecureAuth® Identity Platform.


  • Available in the following Identity Platform product releases:

    • Identity Platform release 22.02 with hotfix 22.02-4 or later

    • Identity Platform release 21.04 hotfix 21.04-10 or later

  • Hardware token CSV file

  • Set up an application with a custom redirect to the CSV file upload page. See Identity Platform configuration



HOTP is a counter-based one-time based passcode most commonly used by physical devices like YubiKeys.


TOTP is a time-based one-time passcode most commonly used by physical devices like HID tokens.

Hardware token CSV file

You will need to prepare a CSV file containing user profiles and hardware OATH token data.

HOTP hardware tokens

To bulk upload HOTP hardware tokens, the CSV file format requires three HOTP data values.

Column name: Hotptoken

HOTP data values: {deviceName}|{oathSeed}|{counter} (each data value separated by a pipe | character)

TOTP hardware tokens

To bulk upload TOTP hardware tokens, the CSV file format requires one TOTP data value.

Column name: Totptoken

TOTP data value: {oathSeed}

Example CSV format

The following screenshot is an example of the bulk upload file.

Hard token bulk upload CSV file

Identity Platform configuration

To bulk upload hardware token data to the Identity Platform, you'll need to add an application for the CSV file upload page.

  1. On the left side of the Identity Platform, click Internal Application Manager.

    Screenshot of Internal Application Manager page.
  2. Click Add New Internal Application.

    The New Internal Application page displays.

  3. Set the following configurations:

    Internal Application Name

    Set the name of the CSV file upload page.

    This name is shown on the page header and document title of the end user login pages.


    If you change this name, it will overwrite any value that is set on the Overview tab in the Classic Experience.

    Internal Application Description

    This is an internal description not shown to end users.

    Data Store

    Enter the data store to authenticate and allow user access to the CSV file upload page.


    Use one of the following options:

    • Slider in the On position (enabled): Allow users from every group in your selected data stores access to the internal application.

    • Slider in the Off position (disabled): Enter the specific groups who are allowed access to the internal application.

    Authentication Policy

    Select the login authentication policy for the CSV file upload page.

    Realm Number

    Select the Realm Number to use for the CSV file upload page.

    Authenticate User Redirect

    Select the Custom Redirect category.

    Custom Redirect

    Set to Custom Redirect.

    Redirect To

    Enter the name of the CSV file upload page: customized/Template/CSVImport.aspx.

  4. Click Create Connection.

    This creates the CSV file upload page with an attached user authentication policy.

  5. Use the login URL for your end users to access this CSV file upload page.

    You can find this on the main Internal Application Manager page or when you edit the internal application in the Redirect Information section.


User experience

  1. Log in to the Identity Platform application URL for the CSV file upload page.

    This is the URL for the application you just created for the CSV file upload page.

    For example,

  2. Click Choose File and browse to the CSV file you want to upload.

  3. View results in the table that appears beneath the .CSV filename.


    The first row of the .CSV file contains the column headers included in the profile string.

    The color of the field name in this header indicates if the attribute is valid.

    Blue or Green: valid

    Red: invalid



    If one or more columns is flagged with red text, verify the nomenclature to ensure the Profile Field is spelled correctly, with the same case-formatting applied

    NOTE: If you need to make edits to the .CSV file, update the file and then repeat steps 2 and 3.

  4. When you are ready to upload the .CSV file, click Import.

    The status above the filename shows the number of new users successfully added, and the number of user accounts successfully updated.