Workarounds

Summary

Workarounds include ways to resolve SecureAuth IdP known issues or third-party common issues that have been faced by customers.

Knowledge Base Articles

SecureAuth 7.4.x realms with the 2013 Theme Crash IE 11 when proxying through a Cisco ASA on Firmware 8.4.2

Role Information is Improperly Passed to SharePoint

Unable to Set Default Selection for SMS/Text on the Reg Config Tab

Why is the option to export my Certificate private key greyed out?

Unable to authenticate if username is greater than 20 characters

Remove all SecureAuth Components Ax and Certs message

Client browser must re-enroll for new certificate after web.config migration

IPSec VPN client profile not populated

IE times-out and unresponsive during Native Cert enrollment

Handler "PageHandlerFactory-Integrated" has a bad module "ManagedPipelineHandler" in its module list

Forms Based Authentication Login Loop

Appliances configured for SSO have user profiles for authenticated users

Admin group user can't log in to SecureAuth0 via browser due to invalid group

Citrix NetScaler / CAG Java issue

User unable to SSO to Salesforce.com

HTTP 400 - Bad Request (Request Header too long)

Issue with a Microsoft Office 365 application which uses WS-Trust

Keyset does not exist

Google Apps logs out all other active sessions for the user, including Android 4.x clients

SecureAuth IdP Web Admin (SecureAuth0) Timeout

ActiveX Failure in SecureAuth IdP 7.4.0 and Internet Explorer

Unable to Communicate with the User Risk Adaptive Authentication Data Provider

Content

Space Tools

SecureAuth 7.4.x realms with the 2013 Theme Crash IE 11 when proxying through a Cisco ASA on Firmware 8.4.2

Role Information is Improperly Passed to SharePoint

Unable to Set Default Selection for SMS/Text on the Reg Config Tab

Why is the option to export my Certificate private key greyed out?

Unable to authenticate if username is greater than 20 characters

Remove all SecureAuth Components Ax and Certs message

Client browser must re-enroll for new certificate after web.config migration

IPSec VPN client profile not populated

IE times-out and unresponsive during Native Cert enrollment

Handler "PageHandlerFactory-Integrated" has a bad module "ManagedPipelineHandler" in its module list

Forms Based Authentication Login Loop

Appliances configured for SSO have user profiles for authenticated users

Admin group user can't log in to SecureAuth0 via browser due to invalid group

Citrix NetScaler / CAG Java issue

User unable to SSO to Salesforce.com

HTTP 400 - Bad Request (Request Header too long)

Issue with a Microsoft Office 365 application which uses WS-Trust

Keyset does not exist

Google Apps logs out all other active sessions for the user, including Android 4.x clients

SecureAuth IdP Web Admin (SecureAuth0) Timeout

ActiveX Failure in SecureAuth IdP 7.4.0 and Internet Explorer

Unable to Communicate with the User Risk Adaptive Authentication Data Provider