The Forgot Username function is for end-users to retrieve forgotten usernames by clicking the Forgot Username link during the login process.
This resource can be applied to any SecureAuth IdP realmUse this guide to configure the Forgot Username page, where end-users can retrieve forgotten user IDs.
The Forgot Username tool enables an end-user to provide information associated with their directory account in order to reacquire their username to log into SecureAuth IdP realms.
Each SecureAuth IdP realm can include a Forgot Username URL Link (Overview tab) that displays on the initial login page. Clicking the link redirects end-users to the Forgot Username realm, at which the end-user enters information from a defined field (e.g. email address, phone number, etc.) to confirm the account identity.
Upon successful identity validation, the username is displayed on the page itself or sent to the user via email, as configured by the administrator.
1. Create a New Realm for the Forgot Username function
2. Configure the following tabs in the Web Admin before configuring the Post Authentication tab: