Documentation

Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Excerpt Include
Application Integration Guides (versions 9.1+)
Application Integration Guides (versions 9.1+)
nopaneltrue

Panel
borderColor#000000
bgColorwhite
titleColorwhite
borderWidth1
titleBGColor#000000
borderStylesolid
titleIntroduction

Use this guide to enable Multi-Factor Authentication and Single Sign-on (SSO) access via SAML to Citrix GoToMeeting.

Panel
borderColor#444443
bgColorwhite
titleColorwhite
borderWidth1
titleBGColor#444443
borderStylesolid
titlePrerequisites

1. Have a GoToMeeting account

The primary administrator account is required for the configuration

2. Create a New Realm for the GoToMeeting integration

3. Configure the following tabs in the Web Admin before configuring the Post Authentication tab:

  • Overview – the description of the realm and SMTP connections must be defined
  • Data – an enterprise directory must be integrated with SecureAuth IdP
  • Workflow – the way in which users will access this application must be defined
  • Registration Methods / Multi-Factor Methods – the Multi-Factor Authentication methods that will be used to access this page (if any) must be defined
Info

The Registration Methods tab in SecureAuth IdP Version 9.0 has been renamed Multi-Factor Methods as of Version 9.0.1

Panel
borderColor#135570
bgColorwhite
titleColorwhite
borderWidth1
titleBGColor#135570
borderStylesolid
titleSecureAuth IdP Configuration Steps
Panel
borderColor#116490
bgColorwhite
titleColorwhite
borderWidth1
titleBGColor#116490
borderStylesolid
titleData
Section
Column
width50%

Column

 

1. In the Profile Fields section, map the directory field that contains the user's GoToMeeting ID to the SecureAuth IdP Property

For example, add the GoToMeeting ID Field to the Email 2 Property if it is not already contained somewhere else

Warning

Click Save once the configurations have been completed and before leaving the Data page to avoid losing changes

Panel
borderColor#116490
bgColorwhite
titleColorwhite
borderWidth1
titleBGColor#116490
borderStylesolid
titlePost Authentication
Section
Column
width50%

Column

 

2. Select SAML 2.0 (IdP Initiated) Assertion Page from the Authenticated User Redirect dropdown in the Post Authentication tab in the Web Admin

3. An unalterable URL will be auto-populated in the Redirect To field, which will append to the domain name and realm number in the address bar (Authorized/SAML20IdPInit.aspx)

4. A customized post authentication page can be uploaded, but it is not required

Panel
borderColor#007fb2
bgColorwhite
titleColorwhite
borderWidth1
titleBGColor#007fb2
borderStylesolid
titleUser ID Mapping
Section
Column
width50%

Column

 

5. Select the SecureAuth IdP Property that corresponds to the directory field that contains the GoToMeeting ID (Email 2)

6. Select urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress from the Name ID Format dropdown

7. Select False from the Encode to Base64 dropdown

Panel
borderColor#007fb2
bgColorwhite
titleColorwhite
borderWidth1
titleBGColor#007fb2
borderStylesolid
titleSAML Assertion / WS Federation
Section
Column
width50%

Column

 

8. Set the SAML Consumer URL to https://login.citrixonline.com/saml/global.gotomeeting.com/acs

9. Set the WSFed/SAML Issuer to a Unique Name that is shared with GoToMeeting

The WSFed/SAML Issuer value must match exactly on the SecureAuth IdP side and on the GoToMeeting side

10. Set the SAML Offset Minutes to make up for time differences between devices

11. Set the SAML Valid Hours to limit for how long the SAML assertion is valid

Info

No configuration is required for the WSFed Reply To/SAML Target URL, SAML Recipient, SAML Audience, or SP Start URL fields

Section
Column
width50%

Column

 

12. Leave the Signing Cert Serial Number as the default value, unless there is a third-party certificate being used for the SAML assertion

If using a third-party certificate, click Select Certificate and choose the appropriate certificate

GoToMeeting requires the certificate to be in PEM format

13. Download the Assertion Signing Certificate, which is used in the GoToMeeting Configuration Steps

Warning

Click Save once the configurations have been completed and before leaving the Post Authentication page to avoid losing changes

Panel
borderColor#007fb2
bgColorwhite
titleColorwhite
borderWidth1
titleBGColor#007fb2
borderStylesolid
titleForms Auth / SSO Token
Section
Column
width50%

Column

 

14. Click View and Configure FormsAuth keys / SSO token to configure the token/cookie settings and to configure this realm for SSO

Info

These are optional configurations


Excerpt Include
Account Management (Help Desk) Page Configuration Guide
Account Management (Help Desk) Page Configuration Guide
nopaneltrue

...