The Password Reset Page is for end-users to reset their passwords securely, without any help desk assistance.

Self-service Password Reset can be achieved using various 2-Factor Authentication workflows.

1. Create a New Realm for the Password Reset Page

2. The SecureAuth IdP directory Service Account must have the write privileges to modify in order to change user passwords

3. If using Active Directory, the following Outbound Ports must be open for password reset:

  • 139DFSN, NetBIOS Session Service, NetLogon
  • 445SMB/CIFS, DFSN, LSARPC, NbtSS, NetLogonR, SamR, SrvSvc
  • 464Kerberos Change\Set Password

4. Configure the following tabs in the Web Admin before configuring the Post Authentication tab:

  • Overview – the description of the realm and SMTP connections must be defined
  • Data – an enterprise directory must be integrated with SecureAuth IdP
  • Workflow – the way in which users will access this application must be defined
  • Registration Methods – the 2-Factor Authentication methods that will be used to access this page (if any) must be defined

 

1. Select Password Reset Page from the Authenticated User Redirect dropdown in the Post Authentication tab in the Web Admin

2. An unalterable URL will be auto-populated in the Redirect To field, which will append to the domain name and realm number in the address bar (Authorized/PasswordReset.aspx)

3. A customized post authentication page can be uploaded, but it is not required

Click Save once the configurations have been completed and before leaving the Post Authentication page to avoid losing changes

 

4. Click Configure password reset page to design the password reset settings

5. Select Enforce Password Change Requirements or Administrative Password Reset from the Password Reset Mode dropdown

6. Select True from the Require Current Password dropdown to require the current password to reset it to a new one

Selecting False will not require the current password and the user will only be required to go through the designated Workflow

7. Select True to Unlock User Account along with password reset

Selecting False will require administrative action to Unlock User Account

8. Select True from the Validate Password Complexity to require certain complexities for password reset, which can be configured in the Password Complexity section

Selecting False will allow users to reset their passwords to any password format

9. Select True from the Show Exception on Page dropdown to notify users as to why their new password is not acceptable (if True is selected above)

Selecting False will deny the password if it is not acceptable, but will not provide the reason

10. Set a Reset Complete URL to where users will be directed once their passwords have been successfully reset (not required)

 

11. Select True from the Allowed to contain the user's account name dropdown if the new password can contain the username

12. Configure the Password Complexities as preferred

If False is selected in the Validate Password Complexity field in the Password Functions section, then no configurations are required

If True is selected in the Validate Password Complexity field in the Password Functions section, then the configurations set here will be enforced

13. Select True from the Using iOS Provisioning w/ Google Apps dropdown if the password synchronization functions are enabled

More configuration steps are required in the Google Apps Functions in the Post Authentication tab

14. Select the Profile Field from the Password Field dropdown that corresponds to the password synchronization function

Refer to iOS G Suite Provision Configuration Guide for more information

Click Save once the configurations have been completed and before leaving the Password Reset Settings page to avoid losing changes

 

(OPTIONAL) 15. Configure the realm for Google Apps provisioning, including password synchronization

Refer to Google Apps Provisioning for more information

Click Save once the configurations have been completed and before leaving the Post Authentication page to avoid losing changes

 

16. Click View and Configure FormsAuth keys / SSO token to configure the token/cookie settings and to configure this realm for Single Sign-on (SSO)

These are optional configurations

The following configuration step is for other SecureAuth IdP realms, and not the Password Reset Page realm

 

Update the Password Reset URL field and its Location on the login page within the other SecureAuth IdP realms in which the function is available

The URL would be: /SecureAuth[PasswordResetRealm#]