If using the Domain\SAM-account-name logon format in the environment, the Security Account Manager (SAM) format must be converted to the User Principal Name (UPN) format in order for the RADIUS server to accept end-user logins. For example: Convert acme\jsmith to email@example.com
To convert the login format from SAM to UPN:
1. Go to C:\idpRADIUS\bin\conf\domainUPNSuffixes.properties
NOTE: If domainUPNSuffixes.properties does not exist, then the file must be created and placed in this path.
2. Add an entry to convert the domain. For example:
3. Save the entry.
When the end-user makes a Domain name\username entry in the user ID field, the RADIUS server will automatically convert the entry to the UPN format.
Text that shows on the client user interface during the login process. For example: "Enter a time-based passcode", "SEND LOGIN REQUEST TO PHONE", etc. can be modified in the uiTextsBundle properties file.
To edit the properties file:
1. Go to C:\idpRADIUS\bin\conf\uiTextsBundle.properties.
2. Edit only the text that follows the "=" sign.
3. Save edits.