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Delegated administration

Delegated administration allows partner administrators to manage their own users, groups, and policies within defined security boundaries. You maintain central oversight and compliance while reducing IT bottlenecks and enabling partner self-service.

💡 Why this matters
You eliminate central IT bottlenecks for routine partner user management while maintaining security boundaries and compliance requirements. Traditional centralized models create delays and scale poorly with growing partner ecosystems.

Key capabilities​

  • Scoped admin roles – Grant partners administrative control over their users and policies only
  • Tenant isolation – Ensure strict security boundaries between partner organizations
  • Policy inheritance – Apply central security policies while allowing partner customization
  • Audit transparency – Track all delegated actions for compliance and oversight
  • Self-service onboarding – Enable partners to configure SSO and authentication methods independently

Outcomes​

Organizations that implement delegated administration typically achieve:

  • Faster partner onboarding through self-service capabilities
  • Reduced IT workload from partner user management tasks
  • Better partner satisfaction from autonomous control over their users

Design principles​

  • Define clear boundaries for what partners can and cannot manage
  • Implement least privilege access for delegated administrators
  • Maintain central policies for security and compliance requirements
  • Provide comprehensive audit logs for all delegated actions

Where to configure​

Use these guides to implement delegated administration:

Compliance note​

Delegated administration supports compliance frameworks by maintaining audit trails, enforcing policy boundaries, and ensuring proper access controls even when administrative tasks are distributed.

FAQ​

What can delegated administrators manage?

Delegated administrators can manage users, groups, and policies within their assigned organization boundaries. They cannot access other organizations or modify central security policies.

How do you prevent unauthorized access between partners?

SecureAuth provides strict tenant isolation ensuring delegated administrators can only see and manage users within their assigned organizational boundaries.

Can central IT override delegated administrator actions?

Yes. Central administrators retain full oversight and can modify or override any delegated administrative actions while maintaining complete audit visibility.

What audit capabilities are available?

All delegated administrative actions are logged with full details including who made changes, what was modified, and when actions occurred.

How does this scale with many partners?

Delegated administration is designed to scale to thousands of partner organizations with automated onboarding and self-service capabilities reducing manual overhead.