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B2B

Organizations overview

Organizations let you represent multiple business customers or partners within a single workspace. Each organization is a separate tenant with isolated data, users, and administrators. They share baseline security policies from the workspace.

What organizations provide​

  • Customer isolation - Each organization is completely separate. Organization A users cannot see Organization B's data or users.
  • Delegated administration - Customers manage their own users through the organization admin portal. You don't manually add or remove thousands of users.
  • Policy inheritance - Organizations inherit workspace policies as defaults. They can override with stricter rules if needed.
  • Flexible authentication - Each organization can use their own identity provider (Azure AD, Okta, Google Workspace, etc.).
  • Hierarchical structure - Support complex business relationships using suborganizations (franchises, departments, locations).

Common use cases​

B2B SaaS platforms - Managing hundreds of business customers in one platform.

Insurance and financial services - Isolating customers while maintaining compliance and audit trails.

Franchise networks - Supporting parent organizations with multiple locations using suborganizations.

Partner ecosystems - Enabling suppliers, vendors, and partners to manage their own access.

How the hierarchy works​

All organizations exist within a workspace and share its identity pool, authorization server, and baseline policies. Each organization can have its own users, groups, and administrators.

Real-world example: EquineEase​

EquineEase is a B2B SaaS platform for equestrian center management. Stable owners subscribe to EquineEase and become organizations on the platform.

How it works:

  • Stable A (Organization) - Owns its own users (staff, trainers), manages staff access, sets policies specific to their facility
  • Stable B (Organization) - Completely isolated from Stable A, manages its own staff
  • Riding School C (Organization) - Uses its preferred identity provider for authentication
  • Partners - Vendors can create their own organizations to manage equipment rental or training programs

Each stable owner has their own admin portal where they:

  • Add or remove staff members
  • Organize users into groups
  • Set their own security policies if needed
  • Never see other stables' data

EquineEase maintains baseline policies (like MFA requirements) but lets each stable customize further if needed.

Next steps​

Ready to use organizations? Start here: