SecureAuth cloud services

Updated July 12, 2021

The SecureAuth® Identity Platform, end user browsers, and registered mobile devices connect with the SecureAuth cloud services to provide multi-factor authentication.

Allowed URLs and IP addresses for SecureAuth cloud services

This topic contains the allowed URLs and IP addresses you'll need when configuring the Identity Platform, servers, and devices.

Refer to the section appropriate for your product release for the list of allowed URLs and IP addresses.

You can also download the complete list of URLs and IP addresses: sa-ip-allowlist.json

The domain name system (DNS) resolution for the Geo load balanced URLs returns one of the listed IP addresses. This depends on the geographic location of the DNS resolver (client). To support SecureAuth cloud services site failover, you'll need to allow all IP addresses for the URL in the firewall rules.

Geo load balanced URL

IP address

Description of SecureAuth cloud services configuration

nge-cloud.secureauth.com

146.88.110.98
162.216.42.101
75.2.72.232
99.83.164.204

Certificate URL

Used for SHA-2 RSA (384) certificate services.

us-services.secureauth.com

18.208.0.0/13
52.95.245.0/24
54.196.0.0/15
216.182.224.0/21
216.182.232.0/22
107.20.0.0/14
99.77.128.0/24
67.202.0.0/18
184.73.0.0/16
3.80.0.0/12
54.80.0.0/13
3.224.0.0/12
54.221.0.0/16
54.156.0.0/14
54.236.0.0/15
54.226.0.0/15
162.250.237.0/24
52.90.0.0/15
100.24.0.0/13
54.210.0.0/15
54.198.0.0/16
52.20.0.0/14
52.94.201.0/26
52.200.0.0/13
54.160.0.0/13
162.250.238.0/23
35.153.0.0/16
52.70.0.0/15
52.94.248.0/28
99.77.254.0/24
52.54.0.0/15
54.152.0.0/16
54.92.128.0/17
52.0.0.0/15
184.72.128.0/17
23.20.0.0/14
18.204.0.0/14
54.88.0.0/14
162.250.236.0/24
99.77.129.0/24
54.204.0.0/15
52.86.0.0/15
52.44.0.0/15
18.232.0.0/14
54.174.0.0/15
50.16.0.0/15
35.168.0.0/13
99.77.191.0/24
3.208.0.0/12
174.129.0.0/16
72.44.32.0/19
34.224.0.0/12
54.224.0.0/15
75.101.128.0/17
34.192.0.0/12
54.208.0.0/15
54.242.0.0/15
216.182.238.0/23
54.234.0.0/15
54.144.0.0/14
52.2.0.0/15
184.72.64.0/18
204.236.192.0/18
15.193.6.0/24
52.4.0.0/14
208.86.88.0/23
44.192.0.0/11
52.72.0.0/15
52.95.255.80/28
50.19.0.0/16
54.172.0.0/15
52.95.255.112/28
99.77.253.0/24
52.94.249.64/28
52.94.116.0/22
52.40.0.0/14
54.214.0.0/16
15.193.7.0/24
54.244.0.0/16
52.94.248.96/28
52.32.0.0/14
52.10.0.0/15
54.200.0.0/15
35.160.0.0/13
35.155.0.0/16
18.236.0.0/15
70.224.192.0/18
52.46.180.0/22
54.68.0.0/14
52.95.230.0/24
54.184.0.0/13
52.12.0.0/15
52.88.0.0/15
100.20.0.0/14
18.246.0.0/16
34.208.0.0/12
54.212.0.0/15
54.148.0.0/15
99.77.130.0/24
52.36.0.0/14
54.202.0.0/15
52.75.0.0/16
52.24.0.0/14
54.218.0.0/16
52.95.247.0/24
54.245.0.0/16
44.224.0.0/11
50.112.0.0/16
13.248.146.241
76.223.20.206

Alternatively, you can view the IP addresses listed in the Amazon EC2 service table. Take note that it lists all AWS IP addresses, and you only want to allow the IPs within "EC2", "us-east-1", and "us-west-2" categories: https://ip-ranges.amazonaws.com/ip-ranges.json

Used for the SecureAuth cloud services URL configurations for the Identity Platform release 19.07 or later in the System Info tab.

Telephony URL

Telephony Service  (text-to-speech) to deliver one-time passcodes by voice call to user's phone number.

SMS URL

SMS Service to deliver one-time passcodes by SMS / text message to user's mobile phone number.

Push URL

Push Service to deliver one-time one-time passcodes in any of the following ways:

  • Push Notification to user's mobile device

  • Deliver mobile login requests (Accept / Deny) via SecureAuth Authenticate App to user's mobile device 

Link-to-Accept URL

Link-to-Accept to deliver SMS text messages to user's mobile device. The link in emails and SMS text messages point to SecureAuth cloud.

Phone Fraud Service URL

Phone Number Fraud Prevention Service to retrieve user's phone number profile to use in phone number blocking.

Geo-Location URL

Geo-location Service to retrieve IP address geo-location (known as Dynamic Perimeter) information to use in Adaptive Authentication analysis.

SecureAuth Threat Service

SecureAuth Threat Service to retrieve IP address reputation / threat score to use in Adaptive Authentication analysis.

us-audit.secureauth.com

18.208.0.0/13
52.95.245.0/24
54.196.0.0/15
216.182.224.0/21
216.182.232.0/22
107.20.0.0/14
99.77.128.0/24
67.202.0.0/18
184.73.0.0/16
3.80.0.0/12
54.80.0.0/13
3.224.0.0/12
54.221.0.0/16
54.156.0.0/14
54.236.0.0/15
54.226.0.0/15
162.250.237.0/24
52.90.0.0/15
100.24.0.0/13
54.210.0.0/15
54.198.0.0/16
52.20.0.0/14
52.94.201.0/26
52.200.0.0/13
54.160.0.0/13
162.250.238.0/23
35.153.0.0/16
52.70.0.0/15
52.94.248.0/28
99.77.254.0/24
52.54.0.0/15
54.152.0.0/16
54.92.128.0/17
52.0.0.0/15
184.72.128.0/17
23.20.0.0/14
18.204.0.0/14
54.88.0.0/14
162.250.236.0/24
99.77.129.0/24
54.204.0.0/15
52.86.0.0/15
52.44.0.0/15
18.232.0.0/14
54.174.0.0/15
50.16.0.0/15
35.168.0.0/13
99.77.191.0/24
3.208.0.0/12
174.129.0.0/16
72.44.32.0/19
34.224.0.0/12
54.224.0.0/15
75.101.128.0/17
34.192.0.0/12
54.208.0.0/15
54.242.0.0/15
216.182.238.0/23
54.234.0.0/15
54.144.0.0/14
52.2.0.0/15
184.72.64.0/18
204.236.192.0/18
15.193.6.0/24
52.4.0.0/14
208.86.88.0/23
44.192.0.0/11
52.72.0.0/15
52.95.255.80/28
50.19.0.0/16
54.172.0.0/15
52.95.255.112/28
99.77.253.0/24
52.94.249.64/28
52.94.116.0/22
52.40.0.0/14
54.214.0.0/16
15.193.7.0/24
54.244.0.0/16
52.94.248.96/28
52.32.0.0/14
52.10.0.0/15
54.200.0.0/15
35.160.0.0/13
35.155.0.0/16
18.236.0.0/15
70.224.192.0/18
52.46.180.0/22
54.68.0.0/14
52.95.230.0/24
54.184.0.0/13
52.12.0.0/15
52.88.0.0/15
100.20.0.0/14
18.246.0.0/16
34.208.0.0/12
54.212.0.0/15
54.148.0.0/15
99.77.130.0/24
52.36.0.0/14
54.202.0.0/15
52.75.0.0/16
52.24.0.0/14
54.218.0.0/16
52.95.247.0/24
54.245.0.0/16
44.224.0.0/11
50.112.0.0/16
75.2.60.253
99.83.226.254

Used by SecureAuth servers to receive customer logs for dashboard and user risk services.

us-trx.secureauth.com

208.74.31.114
146.88.110.114
162.216.42.111
75.2.50.208
99.83.150.226

Trx Log Service URL

Transaction log service to deliver transaction operation communications to the SecureAuth cloud environment.

Trx Log Mode Code

Transaction log mode code automatically assigned to the instance during the build process to indicate whether the logging mode is transaction  or user based.

Trx Log Disable Code

Transaction Log disable code provided by SecureAuth Support to temporarily disable transaction web service calls. 

us-polaris.secureauth.com

15.197.205.255
3.33.245.231

Used for New Experience Web Admin user interface assets.

sparkles-content.prod.secureauth.com

To view the page of listed IP addresses, see http://d7uri8nf7uskq.cloudfront.net/tools/list-cloudfront-ips

Used for New Experience Web Admin user interface assets and storage configuration.

ids.secureauth.com

13.248.159.205
76.223.23.250

Used for SecureAuth Identity Store for the Identity Platform

Other URL

IP address

Use in Identity Platform

https://raw.githubusercontent.com

N/A

Used for New Experience Web Admin user interface assets.

Example of SecureAuth cloud services settings
secureauth_cloud_services_001_2104.png

Important

Important information about MSG level encryption

The msg level encryption endpoints are deprecated (no longer appending /msg after .svc in the URL). Going forward, use https in the URL configuration.

The domain name system (DNS) resolution for the Geo load balanced URLs returns one of the listed IP addresses. This depends on the geographic location of the DNS resolver (client). To support SecureAuth cloud services site failover, you'll need to allow all IP addresses for the URL in the firewall rules.

Geo load balanced URL

IP address

Description of SecureAuth cloud services configuration

nge-cloud.secureauth.com

146.88.110.98
162.216.42.101
75.2.72.232
99.83.164.204

Certificate URL

Used for SHA-2 RSA (384) certificate services.

us-cloud.secureauth.com

208.82.207.89
146.88.110.112
162.216.42.110
75.2.72.232
99.83.164.204

The following URL configurations are applicable to the Identity Platform release 9.3 or earlier.

Telephony URL

Telephony Service  (text-to-speech) to deliver one-time passcodes by voice call to user's phone number.

SMS URL

SMS Service to deliver one-time passcodes by SMS / text message to user's mobile phone number.

Push URL

Push Service to deliver one-time one-time passcodes in any of the following ways:

  • Push Notification to user's mobile device

  • Deliver mobile login requests (Accept / Deny) via SecureAuth Authenticate App to user's mobile device 

Link-to-Accept URL

Link-to-Accept to deliver SMS text messages to user's mobile device. The link in emails and SMS text messages point to SecureAuth cloud.

Phone Fraud Service URL

Phone Number Fraud Prevention Service to retrieve user's phone number profile to use in phone number blocking.

Geo-Location URL

Geo-location Service to retrieve IP address geo-location (known as Dynamic Perimeter) information to use in Adaptive Authentication analysis.

SecureAuth Threat Service

SecureAuth Threat Service to retrieve IP address reputation / threat score to use in Adaptive Authentication analysis.

us-trx.secureauth.com

208.74.31.114
146.88.110.114
162.216.42.111
75.2.50.208
99.83.150.226

Trx Log Service URL

Transaction log service to deliver transaction operation communications to the SecureAuth cloud environment.

Trx Log Mode Code

Transaction log mode code automatically assigned to the instance during the build process to indicate whether the logging mode is transaction  or user based.

Trx Log Disable Code

Transaction Log disable code provided by SecureAuth Support to temporarily disable transaction web service calls. 

Example of SecureAuth cloud services settings
secureauth_cloud_services_002_9_3.png

Important

Important information about MSG level encryption

The msg level encryption endpoints are deprecated (no longer appending /msg after .svc in the URL). Going forward, use https in the URL configuration.

Test the Identity Platform endpoint availability

To verify that these endpoints are available from the Identity Platform instance, browse (from the instance) to the following URLs:

URLs in this list are slated for activation in the near future and should be allowed per your network requirements:

SecureAuth cloud overview

Hosted services for SecureAuth are located in two physical data centers, SecureAuth US-East and SecureAuth US-West; and are redundant at the site and service levels operating in SSAE16 Type II certified hosting facilities, providing a secure, highly available (redundant) infrastructure, which includes cooling, power, network, and internet connectivity.

Also implemented is an industry leading, cloud-based, redundant geo-location load balancing solution to ensure that the Identity Platform instance and SecureAuth cloud access communications are routed to the most efficient facility and, in the event of a site level outage, all communications are seamlessly transferred to the SecureAuth hosted services backup facility.

Each SecureAuth hosted services facility includes load balanced web services hosting APIs providing SMS, TTS, Push, Push-to-Accept OTP services, Threat Intelligence Services, and X.509 certificate signing services; redundant HSM (hardware security module) protected certificate authorities; and clustered (fail-over) database services supported by redundant, back-end services (i.e. LDAP Directory, DNS, Firewall, IDS/IDP, content inspection, etc.).

Secure communications from the Identity Platform instance, SecureAuth cloud access to SecureAuth cloud are enabled via TLS / transport-level encryption over TCP Port 443 for HTTPS.

60560908.png

Transport Layer Security

Transport Layer Security (TLS), a cryptographic protocol, is designed to provide communications security over a network. Using X.509 certificates, asymmetric cryptography is employed to verify the relationship between a certificate and its owner, and to negotiate a symmetric session key.

SecureAuth cloud services

The Identity Platform instance and cloud access portals communicate with SecureAuth cloud for the following services:

Service

Purpose

X.509 Certificate Services (SHA 1 and SHA 2)

Issue user certificates.

Telephony Service (text-to-speech)

Deliver OTPs via voice call to user's phone number.

SMS Service

Deliver one-time passcodes (OTPs) via SMS / text message to user's mobile phone number.

Push Service

Deliver OTPs via Push Notification to user's mobile device and / or deliver mobile login requests (Approve / Deny) via SecureAuth Authenticate App to user's mobile device.

Link-to-Accept

Deliver SMS text messages to user's mobile device. The link in emails and SMS text messages point to SecureAuth cloud.

Phone Number Fraud Prevention Service

Retrieve user's phone number profile to use in phone number blocking.

Geo-location Service

Retrieve IP address geo-location (known as Dynamic Perimeter) information to use in Adaptive Authentication analysis.

SecureAuth Threat Service

Retrieve IP address reputation / threat score to use in Adaptive Authentication analysis.

App Enrollment Service

Generate QR code to use in Multi-Factor App Enrollment (SecureAuth Authenticate App).

SecureAuth Authenticate App v5.3+

URLs supported for push notifications and device enrollment QR codes

A complete callback URL is included in the API payload for device enrollment QR codes and Push-to-Accept Notifications. When responding to either a QR code device enrollment request or Push-to-Accept request, the SecureAuth Authenticate App returns the URL with a DNS prefix such as "us1-". For example:

"https://us1-cloud.secureauth.com/mobileservice/api/v1/pushaccept"