Skip to main content

SecureAuth Connector installation

To connect your data stores and directories to SecureAuth® Identity Platform in a cloud-deployment instance, it requires the installation of a connector on your local data store server. When you download the SecureAuth Connector installer and bundle files, you can use them more than once. Copy the files in different data store servers and install them on those machines for redundancy.

For more information about the latest SecureAuth Connector version, see the SecureAuth compatibility guide.

Prerequisites and dependencies

  • Identity Platform release 19.07 or later, cloud deployment

  • At this time, the Connector is not certified for use on the Identity Platform on-premises appliance or a domain controller

  • Recommended installation on a standalone box

  • As a system administrator tasked with setting up the Identity Platform for your organization, you must have access to the same email used to provision and authenticate your access to the Identity Platform

  • Be sure to install or update Microsoft .NET to 4.8.1 or later, as this requires a system reboot before you can download and install the Connector

  • Access to a local data store server containing your data stores

  • At minimum, the local data store server must have the following system requirements (the same configuration also applies to virtual machines):

Supported operating systems

  • Windows Server 2022

  • Windows Server 2019

  • Windows Server 2016 (64-bit)

  • Windows 11

  • Windows 10

Minimum required specifications

  • Internet Explorer 11+ or later

  • Microsoft .NET Framework 4.8.1 or later

  • Disk: 200MB

  • RAM: 4GB

Ports to open


Destination / Hostname




Data store

(data store specific)

Common ports:

  • 389

  • 636 (Secure)

  • 1433



Add this to your firewall allow list


Allow outbound connection


Expires September 1, 2023

Traffic from the connector to SecureAuth Cloud using this port will expire on September 1, 2023


If you install or update the SecureAuth Connector after June 5, 2023, you must change the outbound firewall rule to TCP port 5671 (see the next row below).



Effective June 5, 2023

Support for AMQP (Advanced Message Queuing Protocol) traffic from the connector to SecureAuth Cloud.


If you have any questions about which ports to open, contact SecureAuth Support.

Installing the SecureAuth Connector

  1. Open the Identity Platform application.

  2. On the left side of the Identity Platform page, click Data Stores.

    The User Data Stores page opens.

  3. To add a Connector, do one of two options:

    • When there are no connectors installed, click Add Connector.

    • When there is at least one connector installed, and to add another connector, click the Open Installer instructions link.


    The Connector Installer page opens.

  4. Click the SecureAuth Connector .msi installer link.

    The installer file is downloaded and saved to your machine.

  5. To get the configuration files package, click Generate.

    This generates the configuration files package. It sends an email with the configuration passcode to the system administrator tasked with setting up the Identity Platform.

  6. Retrieve the configuration passcode from the email.

  7. Open Windows PowerShell with administrative privileges, go to the directory that contains the SecureAuth Connector installer. Then, run the following command:

    msiexec /l*v log.txt /package SecureAuthConnectorSetup.msi

    The installation process for the SecureAuth Connector opens.

  8. Click Next and accept the terms of the license agreement.

  9. Click Next.

    By default, the installation folder is set to C:\Program Files\SecureAuth Corporation\SecureAuth Connector\

  10. Click Next.

    The next page is to specify the location of the generated configuration files.

  11. Browse to the downloaded location of the configuration files package (.zip file) that you generated.

  12. Click Next.

    The next page is to enter the configuration passcode.

  13. Enter the passcode from the email and click Install.

  14. Follow the remaining installation prompts to complete the installation and configuration of the SecureAuth Connector. The name of the machine on which the connector is installed is displayed on the Connectors tab.

    The installer will test for a connection to the SecureAuth servers. If there are any issues, see SecureAuth Connector troubleshooting.

  15. On the Connectors tab, for connector you just installed, check the message area for an active connection.

    At this point, the connection does a health check to indicate whether it is active and healthy (green status) or is not active (red status).

  16. Optionally, to install another connector on another data store server for redundancy, do the following:

    1. Copy the SecureAuth Connector installer file and generated configuration files package (.zip) to another local data store server.

    2. Open Windows PowerShell with administrative privileges, go to the directory that contains the SecureAuth Connector installer. Then, run the following command:

      msiexec /l*v log.txt /package SecureAuthConnectorSetup.msi
    3. Use the same passcode copied from the email.


    You can copy the same bundle to as many different data store servers and reuse the same passcode. However, each time you click Generate from the Connector Installer page, the bundle is the same, the only thing that is different is the passcode.

Next steps

Add an Active Directory or SQL Server data store.