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Preparing end users for 2FA log in

The downloadable SecureAuth Onboarding Toolkit supports administrators who are rolling out an Identity Platform deployment for new users.

Click and download the SecureAuth Onboarding Toolkit

The toolkit contains the following documents for admins to customize and share with end users in their organization:

  • Email templates for new SecureAuth two-factor authentication end users

    Read about planning the deployment, timing the emails, and other roll-out strategy considerations

    Use the email templates to build communication between the team that will organize and deploy Identity Platform and end users. The four scripted email templates are yours to customize before sending to end users. The template document explains:

    • Why the organization needs security across the enterprise

    • Actions to be taken by end users

    • Changes end users can expect at first log in and thereafter

    • Planning and considerations

    • FAQs

  • SecureAuth two-factor authentication end-user set-up instructions

    The set-up instructions show the steps that end users must complete to use two-factor authentication methods to log in. The steps are starting points for SecureAuth administrators to customize for end users.

  • SecureAuth timeline templates

    Use the PowerPoint templates to customize for your organization’s needs and to create a high-level timeline of the communication strategy to end users.

    sample_timeline.png

    Sample timeline is included in the toolkit