SecureAuth cloud services

Updated September 23, 2020

Understanding how SecureAuth cloud IP addresses are used

This document provides information on how SecureAuth cloud services uses IP addresses to provide services to SecureAuth® Identity Platform (formerly SecureAuth IdP), end user browsers, and mobile devices registered to provide multi-factor authentication methods. Reference this information when configuring the Identity Platform, servers, and devices to communicate with SecureAuth cloud.

Allowed URLs and IP addresses

For the URLs listed in the Geo load balanced URL column, the DNS resolution for the URL returns one of the listed IP addresses, depending on the geographic location of the DNS resolver (client). All IP addresses for the URL must be allowed in the firewall rules to support cloud services site failover. These are used by the Identity Platform, browsers, applications, servers, and devices.

Geo load balanced URL

IP address

SecureAuth cloud services configuration

us-cloud.secureauth.com

208.82.207.89
146.88.110.112
162.216.42.110
Certificate URL

X.509 Certificate Services (SHA 1 and SHA 2) to issue user certificates.

The following URL configurations apply to versions of the SecureAuth IdP versions 9.3 and earlier.

Telephony URL

Telephony Service (text-to-speech) to deliver one-time passcodes by voice call to user's phone number.

SMS URL

SMS Service to deliver one-time passcodes by SMS / text message to user's mobile phone number.

Push URL

Push Service to deliver one-time one-time passcodes in any of the following ways:Push Notification to user's mobile deviceDeliver mobile login requests (Accept / Deny) via SecureAuth Authenticate App to user's mobile device 

Link-to-Accept URL

Link-to-Accept to deliver SMS text messages to user's mobile device. The link in emails and SMS text messages points to SecureAuth cloud.

Phone Fraud Service URL

Phone Number Fraud Prevention Service to retrieve user's phone number profile to use in phone number blocking.

Geo-Location URL

Geo-location Service to retrieve IP address geo-location (known as Dynamic Perimeter) information to use in Adaptive Authentication analysis.

SecureAuth Threat Service

SecureAuth Threat Service to retrieve IP address reputation / threat score to use in Adaptive Authentication analysis.

nge-cloud.secureauth.com

146.88.110.98
162.216.42.101
Certificate URL

X.509 Certificate Services for SHA 2 RSA (384) Certificates

us-services.secureauth.com

us-audit.secureauth.com

US-EAST-1

US-WEST-2

18.208.0.0/13
52.95.245.0/24
54.196.0.0/15
216.182.224.0/21
216.182.232.0/22
107.20.0.0/14
99.77.128.0/24
67.202.0.0/18
184.73.0.0/16
3.80.0.0/12
54.80.0.0/13
3.224.0.0/12
54.221.0.0/16
54.156.0.0/14
54.236.0.0/15
54.226.0.0/15
162.250.237.0/24
52.90.0.0/15
100.24.0.0/13
54.210.0.0/15
54.198.0.0/16
52.20.0.0/14
52.94.201.0/26
52.200.0.0/13
54.160.0.0/13
162.250.238.0/23
35.153.0.0/16
52.70.0.0/15
52.94.248.0/28
99.77.254.0/24
52.54.0.0/15
54.152.0.0/16
54.92.128.0/17
52.0.0.0/15
184.72.128.0/17
23.20.0.0/14
18.204.0.0/14
54.88.0.0/14
162.250.236.0/24
99.77.129.0/24
54.204.0.0/15
52.86.0.0/15
52.44.0.0/15
18.232.0.0/14
54.174.0.0/15
50.16.0.0/15
35.168.0.0/13
99.77.191.0/24
3.208.0.0/12
174.129.0.0/16
72.44.32.0/19
34.224.0.0/12
54.224.0.0/15
75.101.128.0/17
34.192.0.0/12
54.208.0.0/15
54.242.0.0/15
216.182.238.0/23
54.234.0.0/15
54.144.0.0/14
52.2.0.0/15
184.72.64.0/18
204.236.192.0/18
15.193.6.0/24
52.4.0.0/14
208.86.88.0/23
44.192.0.0/11
52.72.0.0/15
52.95.255.80/28
50.19.0.0/16
54.172.0.0/15
52.95.255.112/28
99.77.253.0/24
52.94.249.64/28
52.94.116.0/22
52.40.0.0/14
54.214.0.0/16
15.193.7.0/24
54.244.0.0/16
52.94.248.96/28
52.32.0.0/14
52.10.0.0/15
54.200.0.0/15
35.160.0.0/13
35.155.0.0/16
18.236.0.0/15
70.224.192.0/18
52.46.180.0/22
54.68.0.0/14
52.95.230.0/24
54.184.0.0/13
52.12.0.0/15
52.88.0.0/15
100.20.0.0/14
18.246.0.0/16
34.208.0.0/12
54.212.0.0/15
54.148.0.0/15
99.77.130.0/24
52.36.0.0/14
54.202.0.0/15
52.75.0.0/16
52.24.0.0/14
54.218.0.0/16
52.95.247.0/24
54.245.0.0/16
44.224.0.0/11
50.112.0.0/16

Alternatively, you can view the IP addresses listed in the Amazon EC2 service table. Take note that it lists all AWS IP addresses, and you only want to allow the IPs within "EC2", "us-east-1", and "us-west-2" categories: https://ip-ranges.amazonaws.com/ip-ranges.json

The following URL configurations apply to all versions of the Identity Platform version 19.07 and later.

Telephony URL

Telephony Service  (text-to-speech) to deliver one-time passcodes by voice call to user's phone number.

SMS URL

SMS Service to deliver one-time passcodes by SMS / text message to user's mobile phone number.

Push URL

Push Service to deliver one-time one-time passcodes in any of the following ways:Push Notification to user's mobile deviceDeliver mobile login requests (Accept / Deny) via SecureAuth Authenticate App to user's mobile device 

Link-to-Accept URL

Link-to-Accept to deliver SMS text messages to user's mobile device. The link in emails and SMS text messages points to SecureAuth cloud.

Phone Fraud Service URL

Phone Number Fraud Prevention Service to retrieve user's phone number profile to use in phone number blocking.

Geo-Location URL

Geo-location Service to retrieve IP address geo-location (known as Dynamic Perimeter) information to use in Adaptive Authentication analysis.

SecureAuth Threat Service

SecureAuth Threat Service to retrieve IP address reputation / threat score to use in Adaptive Authentication analysis.

us.audit.secureauth.com

Used by SecureAuth servers to receive customer logs for dashboard and user risk services.

us-trx.secureauth.com

208.74.31.114
146.88.110.114
162.216.42.111
Trx Log Service URL

Transaction log service to deliver transaction operation communications to the SecureAuth cloud environment.

Trx Log Mode Code

Transaction log mode code automatically assigned to the appliance during the build process to indicate whether the logging mode is transaction  or user based.

Trx Log Disable Code

Transaction Log disable code provided by SecureAuth Support to temporarily disable transaction web service calls. 

sparkles-content.prod.secureauth.com

To view the page of listed IP addresses, see http://d7uri8nf7uskq.cloudfront.net/tools/list-cloudfront-ips

New Experience Web Admin user interface assets and storage configuration.

Other URL

IP address

Use in Identity Platform

fonts.gstatic.com

N/A

New Experience Web Admin user interface assets.

fonts.googleapis.com

N/A

New Experience Web Admin user interface assets.

https://restcountries.eu

N/A

New Experience Web Admin user interface assets.

https://raw.githubusercontent.com

N/A

New Experience Web Admin user interface assets.

70486925.png

Important

Important information about MSG level encryption

The msg level encryption endpoints are deprecated (no longer appending /msg after .svc in the URL). Going forward, use https in the URL configuration.

Test the Identity Platform endpoint availability

To verify that these endpoints are available from the Identity Platform appliance, browse (from the appliance) to the following URLs:

URLs in this list are slated for activation in the near future and should be allowed per your network requirements:

Update the Identity Platform appliances to use the latest Cloud Services information

SecureAuth IdP / Identity Platform version

Required action (to be most up-to-date)

9.0.0+ / 19.07+ (originally purchased images)

None required

9.0.0+ / 19.07+ (upgraded from earlier version)

Run ACRU Lite to update machines to latest Cloud Services information

8.1.0 - 8.2.0

Run ACRU Lite to update machines to the latest Cloud Services information

7.x - 8.0.3

  1. Run ACRU (full version) to update appliance(s) to SHA 2

  2. Upgrade appliance(s) to 8.1.0+ version through SecureAuth Support

  3. Run ACRU Lite to update machines to latest Cloud Services information

SecureAuth cloud overview

Hosted services for SecureAuth are located in two physical data centers, SecureAuth US-East and SecureAuth US-West; and are redundant at the site and service levels operating in SSAE16 Type II certified hosting facilities, providing a secure, highly available (redundant) infrastructure, which includes cooling, power, network, and internet connectivity.

Also implemented is an industry leading, cloud-based, redundant geo-location load balancing solution to ensure that the Identity Platform appliance and SecureAuth cloud access communications are routed to the most efficient facility and, in the event of a site level outage, all communications are seamlessly transferred to the SecureAuth hosted services backup facility.

Each SecureAuth hosted services facility includes load balanced web services hosting APIs providing SMS, TTS, Push, Push-to-Accept OTP services, Threat Intelligence Services, and X.509 certificate signing services; redundant HSM (hardware security module) protected certificate authorities; and clustered (fail-over) database services supported by redundant, back-end services (i.e. LDAP Directory, DNS, Firewall, IDS/IDP, content inspection, etc.).

Secure communications from the Identity Platform appliance, SecureAuth cloud access to SecureAuth cloud are enabled via TLS / transport-level encryption over TCP Port 443 for HTTPS.

60560908.png

Transport Layer Security

Transport Layer Security (TLS), a cryptographic protocol, is designed to provide communications security over a network. Using X.509 certificates, asymmetric cryptography is employed to verify the relationship between a certificate and its owner, and to negotiate a symmetric session key.

SecureAuth cloud services

The Identity Platform appliances and cloud access portals communicate with SecureAuth cloud for the following services:

Service

Purpose

X.509 Certificate Services (SHA 1 and SHA 2)

Issue user certificates

SMS Service

Deliver one-time passcodes (OTPs) via SMS / text message to user's mobile phone number.

Telephony Service (text-to-speech)

Deliver OTPs via voice call to user's phone number.

SecureAuth Threat Service

Retrieve IP address reputation / threat score to use in Adaptive Authentication analysis.

Push Service

Deliver OTPs via Push Notification to user's mobile device and / or deliver mobile login requests (Approve / Deny) via SecureAuth Authenticate App to user's mobile device.

Link-to-Accept

Deliver SMS text messages to user's mobile device. The link in emails and SMS text messages point to SecureAuth cloud.

Geo-location Service

Retrieve IP address geo-location (known as Dynamic Perimeter) information to use in Adaptive Authentication analysis.

App Enrollment Service

Generate QR code to use in Multi-Factor App Enrollment (SecureAuth Authenticate App).

Phone Number Fraud Prevention Service

Retrieve user's phone number profile to use in phone number blocking.

SecureAuth Authenticate App v5.3

URLs supported for push notifications and device enrollment QR codes

A complete callback URL is included in the API payload for device enrollment QR codes and Push-to-Accept Notifications. When responding to either a QR code device enrollment request or Push-to-Accept request, the SecureAuth Authenticate App returns the URL with a DNS prefix such as "us1-". For example:

"https://us1-cloud.secureauth.com/mobileservice/api/v1/pushaccept"