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Create instances

Instances are preconfigured resources that users access, such as VDI environments, Windows desktops, and web applications. Each instance defines a specific resource for user authentication.

For example, if a user needs access to a Citrix VDI environment, you must first create a Citrix instance. Some instances require additional configurations during setup.

Important

After assigning and saving an instance to a user profile, you cannot change it. To assign a different instance, either:

  • Delete the existing profile and create a new one.

  • Keep the existing profile and create a separate profile for the new instance.

Use instances to ensure users access the correct resources while maintaining security and compliance.

You can configure the following types of instances based on the resources users need to access:

Example resource

Resource type

SG client type

Additional configuration

Amazon Workspaces

Virtual Desktop Infrastructure

SG VDI

Registration Code

Azure Virtual Desktop

Virtual Desktop Infrastructure

SG VDI

Citrix VDI

Virtual Desktop Infrastructure

SG VDI

Microsoft Remote Desktop

Virtual Desktop Infrastructure

SG VDI

RDP configuration file (optional)

VMware Horizon virtual Desktop

Virtual Desktop Infrastructure

SG VDI

Windows 10/11 Desktop

Secure Desktop Environment

SG Desktop

Web Application

Web Application

SG Web

Please see SG Web Configuration

iOS Device

Secure Mobile Environment

SG Mobile

Please see SG Web Configuration

Create an instance

  1. In the Admin Console, click Instances.

    sg_instances_001.png
  2. In the top-right corner, click Create Instance.

  3. Enter the following details.

    Instance Name

    Enter a unique, descriptive name for the instance..

    Instance Type

    Select the instance type:

    • Amazon WorkSpaces

    • VMware

    • Azure MSRDC

    • MS RDS

    • Citrix

    • SG Web

    • SG Desktop

    Registration Code

    Enter the registration code if applicable. Required for Amazon WorkSpaces.

    Description

    Provide a short description of the instance.

    sg_instances_002.png