SessionGuardian Desktop upgrade process
Follow these steps to upgrade SessionGuardian Desktop across all end user devices. This process involves IT/Desktop Admins, SessionGuardian admins, and end users.
Step | IT/Desktop Admin | SessionGuardian Admin Console | End-user | |
|---|---|---|---|---|
1 | Select software version | — | Select the software version to apply during auto-update | — |
2 | Push software update | Deploy the update to all end user devices. | — | — |
3 | Download and install update | — | — | Keep the device powered on and connected to the internet. The SessionGuardian Auto Update Service downloads and installs the update automatically. |
4 | Apply update | (Optional) Schedule a reboot to force the update | — | Reboot or power cycle the device to apply the update. |
5 | Verify update completion | — | Confirm the software version for all user profiles with a Last Online timestamp after the update. | Log in to Windows and verify the update is applied. |