Dashboard insights

As an administrator, when you first log into the SecureAuth® Identity Platform, an intelligence dashboard provides real time visibility to key metrics. You gain insights into the total number of logins. It includes a break down of logins by system, applications, data stores, and use of multi-factor method (MFA) options.

Until you get the Identity Platform up and running and in production, you might get a 404 error and have no or limited incoming data.

The dashboard data metrics reports all browser workflow transactions. You can include API transactions if you use the /authenticated endpoint and add the request ID to the transactions.

Dashboard metrics are also available for SecureAuth® RADIUS Server and Login for Endpoints transactions. These metrics include login information for VPNs, remote server access, and endpoint desktop access to Windows and Mac.

The data refreshes every 30 minutes; to get updated data, you can refresh the page.

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Identity Platform system overview

In the top right of the dashboard, there is an overview of how many applications, data stores, and MFA methods are set up in the Identity Platform. You can use the date picker to globally change the date filter in all dashboard views.

Application

The number of applications integrated in the Identity Platform. 

For example, resources like Office 365, Salesforce, Zoom, and so on.

Data Stores

The number of data stores you have integrated in the Identity Platform. 

For example, the user accounts for your organization are stored in SecureAuth Identity Store, Active Directory, Azure AD, Oracle DB, and so on.

MFA Methods

The number of MFA methods for user authentication you have enabled in the Identity Platform. 

For example, you've enabled the use of FIDO2 authenticators, Email (OTP), SMS (Link-to-Accept), and so on. For a complete list of reported MFA methods, see MFA Methods view section. 

Global date picker

Use the date picker to globally change the date filter in all dashboard widgets to view the past 24 hours, 7 days, 30 days, or year from today's date.

After you change the date filter, you can change the date filter in an individual dashboard widget.

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Number of logins to the Identity Platform

System overview of total logins, both successful and failed, processed by the Identity Platform.

View the number of total logins from the past 24 hours, 7 days, 30 days, and year from today's date.

The login count includes transactions that are both logged as successful and failed.

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Successful vs. Failed Logins view

Bar graph displays the number of successful vs. failed logins processed by the Identity Platform.

You can change the view to past 24 hours, 7 days, 30 days, or year from today's date. Hover the mouse over a specific time period to view the number of successful logins and the number of failed logins.

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MFA Methods view

Get insights into the enabled MFA options selected by end users to authenticate their access to resources. For example, FIDO2 authenticators, Email (OTP), SMS (Link-to-Accept), and so on.

You can change the view to past 24 hours, 7 days, 30 days, or year from today's date. The list displays the top five most commonly used MFA methods in a given date range.

The following table lists the MFA Methods displayed in this view; it shows only the ones you have enabled in the Identity Platform.

MFA Method name

Authentication type

BIOMETRIC2ACCEPT

Biometric identification via Authenticate App

EMAIL

One-time passcode (OTP)

EMAILLINK

Link-to-Accept

FIDO2

Registered FIDO2 authenticator

HELP

Help Desk OTP

KBA

Knowledge-based answer

NONE

No MFA method used

OATH

Time-based one-time passcode (OATH-TOTP and OATH-HOTP)

<OTHER>

Placeholder for custom integration

<Empty or invalid value>

Empty or not valid MFA method

Note

If the authregmethod value is empty or has an invalid MFA method value, it will show as a blank or invalid value.

PHONE

Voice OTP

PIN

Personal identification number

PUSHACCEPT

Push-to-Accept

PUSHNOTIFICATION

Push OTP

SMS

OTP

SMSLINK

Link-to-Accept

SYMBOL2ACCEPT

Symbol-to-Accept

VIPCREDENTIAL

Symantec VIP

YUBIKEY

Non-FIDO2 YubiKey

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To see more detail about the MFA method used, click the name of the MFA method in the view. Two bar graphs display total of successful vs. failed logins and the volume of logins requests in given date ranges.

Hover the mouse over a specific time period to view the number of successful logins and the number of failed logins.

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To see the entire list of MFA Methods, click View all. The list sorts in descending order, the most commonly used MFA methods in a given date range.

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Login by OS (operating system) view

Get insights into the number of logins on specific operating systems processed by the Identity Platform. For example, a user login to a resource occurred on Windows 10, Mac OS X, or Android mobile device.

The list includes API logins (displayed as "API" in the view) when the transaction is from an API workflow. If "Other" shows up on the list, it can mean an unrecognizable operating system.

Note

To add API transactions into dashboard reporting, it requires the Identity Platform 20.06 and the new /authenticated endpoint.

You can change the view to past 24 hours, 7 days, 30 days, or year from today's date. The list displays the top five commonly used operating systems for logins in a given date range.

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To see the entire list, click View all. The list sorts in descending order, the most commonly used operating systems for logins in a given date range.

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Login Activity view

Displays the number of total logins from your user base.

View the number of total logins (failed and successful by all users) from the past 24 hours, 7 days, 30 days, and year from today's date.

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Login by Application view

Get insights into the number of logins for each application (shown by its realm name). For example, Office 365, Salesforce, and Zoom. The list displays the top seven most commonly accessed resources in a given date range.

You can change the view to past 24 hours, 7 days, 30 days, or year from today's date.

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To see the entire list, click View all. The list sorts in descending order, the most commonly accessed resources in a given date range.

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