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Install and upgrade Login for Windows

This topic describes how to upgrade and install Login for Windows.

Upgrade Login for Windows

Current version

Upgrade to latest version

Notes

1.0.4 or later

Supported without uninstall

No additional actions needed.

1.0.3

Supported, but cache is cleared

After the upgrade, first available second factor is selected by default.

1.0.2 or earlier

Not supported without uninstall

Uninstall Login for Windows before installing the latest version.

Earlier than 1.0.2

Not supported

Upgrade path not available.

SecureAuth Credential Provider 2.8.5 or earlier

Compatible without uninstall during upgrade

Users do not need to uninstall the Credential Provider.

Download and install Login for Windows

Use this process to install or upgrade Login for Windows on a workstation.

Important

On Windows servers, install or uninstall SecureAuth Login for Windows only from a console session, and not over Remote Desktop Protocol (RDP).

  1. From the SecureAuth Product Downloads page, download the .msi file. Unzip the file on the target workstation (laptop, desktop, server, etc).

  2. In the unzipped Login for Windows folder, locate the appropriate .msi file.

    Example: SecureAuthLogin-<version>-x64.msi

    Note

    Login for Windows no longer longer supports Windows 8.1. An x85 installer is not provided.

  3. Move the .msi file to the \Temp folder.

  4. Copy the config.json file you created in the Login for Endpoints section in the Identity Platform to c:\Temp.

  5. On the target workstation, open a command prompt with administrator rights and run:

    msiexec /i "C:\Temp\SecureAuthLogin-<version>-x64.msi" /L*V "C:\Temp\msiexec_install.log" /qn CONFIG="C:\Temp\config.json"

  6. Log out of the workstation, then reboot the device.

SecureAuth Login for Windows activates at the next login.

Notes

  • If Login for Windows does not install correctly on a workstation in a PCI environment, see Login for Windows SSL configuration requirements.

  • If the message "Failed to write configuration" appears, it may be due to reinstalling Login for Windows immediately after uninstalling it. The installer may not have completed cleanup tasks, such as removing the C:\ProgramData\SecureAuth directory.

Uninstall Login for Windows

To uninstall Login for Windows, run the following command with administrator permissions on the target workstation. Use the correct path and file name of your .msi:

msiexec /x "<path-to-msi>" /L*V "uninstall.log" /qn

Alternatively, uninstall manually through the Programs and Features menu in Windows.

Log files are not removed during uninstallation. Use them to troubleshoot any issues, and delete them once you no longer need them.

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