Known issues

SecureAuth Identity Platform release 21.04 has the following known issues. Where possible, use the described workaround until we can apply the fix in a later release.

21.04 known issues

Ref ID

Description

Workaround

IDP-8935

In the Identity Platform cloud deployment, on the Account Management page, the Disable and Enable functions are not supported.

Consider using the Lock and Unlock functions.

IDP-9425

In the Identity Platform cloud deployment, on the Create User page, the email field is not set as a required field to create a user identity in the SecureAuth Identity Store.

In the Create User page configuration, make the email address a required field.

IDP-9473

On the Account Management page (created in the New Experience UI), the Disable User function is not supported for Active Directory (AD) data stores.

Consider using the Lock and Unlock functions.

IDP-9475

In the Identity Platform cloud deployment, entering an incorrect SQL connection string can affect data store integrations to the Identity Platform.

When you set up a SQL data store, be sure to use the correct data store name in the Connection String field.

IDP-9524

Previously enrolled HID tokens might not function correctly.

Global MFA One-Time Passcode length must be set to the same value as the HID token length for all upgrades from SecureAuth IdP 9.3 or earlier.