Self-service Account Update page configuration

The Identity Management (IdM) tool contains the Self-service Account Update page function to allow end users to change and update their own profiles.

End users who securely login to the Self-service Account Update page, can update their profile information like the following:

  • Add new mobile number, personal email address

  • Change home address, last name

  • Update multi-factor authentication (PIN, KBQs, reset device recognition information)

  • Reset and revoke devices and browsers provisioned for time-based passcodes, push notifications, and push-to-accept


  • SecureAuth® Identity Platform release 22.02

  • Data store added to the Identity Platform

  • Data store with service account write privileges to add and change user information

  • Configured user authentication policy

Step A: Add and configure Self-service Account Update page

Use the Internal Application Manager to add and configure the Self-service Account Update page.

  1. On the left side of the Identity Platform, click Internal Application Manager.

    Screenshot of Internal Application Manager page.
  2. Click Add New Internal Application.

    The New Internal Application page displays.

    Screenshot of adding a new internal application.
  3. Set the following configurations:

  4. Click Create Connection.

    This creates a new internal application with an attached user authentication policy from the new UI.

  5. Copy the login URL for your end users to access the Self-service Account Update page.

    You'll need this information to share with your end users.

    You can find this on the main Internal Application Manager page or when you edit the Self-service Account Update configuration in the Redirect Information section.


Step B: Finish configuration in the Classic Experience

Continue to the Classic Experience to finish the Self-service Account Update page configurations.

  1. To complete the Self-service Account Update page configuration in the Classic Experience, do one of the following:

    • At the top of the page, click the link in the green confirmation message.

    • At the bottom of the page, click Go to the Classic Version... link.

    The link takes you to the Post Authentication tab in the Classic Experience.

  2. In the User ID Mapping section, set the type of User ID to assert on the Self-service Account Update page. This is usually the Authenticated User ID.

  3. Save your changes.

  4. In the Identity Management section, click the Configure self service page link and make the following settings.

    <SecureAuth Field>

    For each field, set how the field is to display on the Self-service Account Update page. Choose from the following options:

    • Hide – Do not show the field on the Self-service Account Update page.

    • Show Disabled – Show the field as disabled on the Self-service Account Update page.

    • Show Enabled – Show and allow the end user to edit information in this field on the Self-service Account Update page.

    • Show Required – Show and require edits in this field on the Self-service Account Update page.

    Send Email

    Set whether to send an email to the user after they make a change.


    Set whether to redirect the user to a specific URL after they successfully make a change to their profile.

    If you choose Show redirect link or Redirect automatically, provide the URL in the Redirect URL field.

    Regular Expression

    For more information about limiting the type of information submitted on the self-service page, see the Restrict allowed information in employee Self Service page knowledge base article.

  5. Save your changes.