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  • Release Notes 21.04
    • Identity Platform
      • What's new
        • Resolved issues
          • Known issues
            • Hotfixes
            • Login for Windows
              • Login for Mac
                • Login for Linux
                • Getting Started
                  • Getting started for new SecureAuth administrators
                    • Passwordless in 21 days
                    • Cloud: Getting started
                      • Hybrid: New admin adoption overview
                        • Hybrid: Getting started
                          • Search tips
                          • Changes between 20.06 and 21.04
                          • Migrating to the SecureAuth® Identity Platform on the cloud
                            • Architecture
                              • Cloud architecture for SecureAuth® Identity Platform
                              • Hybrid architecture for SecureAuth® Identity Platform
                              • Hybrid architecture detailed video
                            • Protocols and standards
                            • Preparing end users for 2FA log in
                              • Passwordless secure login
                              • How SecureAuth FIDO2 WebAuthn works
                            • Data Store Management
                              • SecureAuth Connector installation
                                • SecureAuth Connector update
                                  • SecureAuth Connector troubleshooting
                                    • Data store integrations
                                      • Add Active Directory data store
                                        • Azure Active Directory configuration
                                          • Add Azure Active Directory data store
                                            • Add LDAP data store
                                              • Add NetIQ eDirectory data store
                                                • Add Oracle DB data store
                                                  • Add SecureAuth Identity Store in the Identity Platform
                                                    • Add SQL Server data store
                                                      • View and edit data store integration
                                                      • List of stored profile field properties
                                                      • Oracle database tables and stored procedures configuration
                                                        • SQL user data store tables and stored procedures configuration
                                                          • Active Directory attributes mapping to profile properties reference
                                                          • SecureAuth Identity Store
                                                            • Use cases
                                                              • Temporary and seasonal workforce
                                                                • Non-corporate workforce
                                                                  • Consumers
                                                                  • SecureAuth Identity Store
                                                                    • About the Identity Store
                                                                    • Quick start: top Identity Store UI tasks
                                                                      • Manage users
                                                                        • User data CSV file upload requirements
                                                                        • Add multiple users
                                                                        • Add a user
                                                                        • Change user status
                                                                        • Right to be forgotten (RTBF) request
                                                                        • Manage groups
                                                                          • Add a group
                                                                          • Add users to a group
                                                                          • Change group membership
                                                                        • Assign privileges
                                                                          • Assign privileges to a single user
                                                                          • Assign privileges to a group
                                                                        • Using a password policy in the Identity Store
                                                                        • Using deny lists in the Identity Store
                                                                          • Viewing user activity logs
                                                                        • Add SecureAuth Identity Store in the Identity Platform
                                                                          • SecureAuth Identity Store definitions
                                                                        • Developer Portal
                                                                          • SecureAuth Identity Store API
                                                                            • Before you begin
                                                                              • API characteristics
                                                                                • SecureAuth SCIM discussion
                                                                                • Use the Postman collection
                                                                                  • Obtain credentials
                                                                                  • Quick start: top 6 API tasks
                                                                                    • SecureAuth IDS API v1.0
                                                                                  • SecureAuth Mobile SDK
                                                                                    • Before you begin
                                                                                      • SDK characteristics
                                                                                        • Android SDK setup
                                                                                          • Android SDK initialization
                                                                                            • Android SDK configuration
                                                                                              • Account enrollment
                                                                                                • Notifications and services
                                                                                                  • Receive push notification
                                                                                                  • Reply to push notification
                                                                                                  • Manage enrolled accounts
                                                                                                  • Generate TOTP
                                                                                                  • Sync accounts (Android)
                                                                                              • iOS Framework setup
                                                                                                • iOS initialization
                                                                                                  • Account enrollment
                                                                                                  • Notifications and services
                                                                                                    • Receive push notification
                                                                                                    • Reply to push notification
                                                                                                    • Manage enrolled accounts
                                                                                                    • Generate TOTP
                                                                                                    • Sync accounts (iOS)
                                                                                              • SecureAuth API Documents
                                                                                                • Authentication API guide
                                                                                                  • Biometric API endpoints
                                                                                                    • Delete user API endpoint
                                                                                                      • Device Recognition authentication API guide
                                                                                                        • FIDO2 WebAuthn API endpoints
                                                                                                          • Identity Management API guide
                                                                                                            • Multi-Factor Authentication API guide
                                                                                                              • Phone Profiling Service authentication API guide
                                                                                                                • Profile Validation API guide
                                                                                                                  • Symbol-to-Accept API endpoints
                                                                                                                    • User status API endpoints
                                                                                                                      • Validate OTP Authentication API guide
                                                                                                                    • SecureAuth Apps
                                                                                                                      • Authenticate App v20.03.02 documentation for iOS and Android
                                                                                                                        • Prerequisites
                                                                                                                        • Optional pre-populate the enrollment URL
                                                                                                                          • Optional PIN custom security set up
                                                                                                                          • Optional Helpdesk contact set up
                                                                                                                            • Offline registration in disconnected (air-gapped) environments
                                                                                                                              • Connect an account to your user profile
                                                                                                                                • Connect with a QR code
                                                                                                                                • Connect with a URL
                                                                                                                              • Login requests from Push Notifications
                                                                                                                                • Accept request received on the app
                                                                                                                                • Accept request from a notification on the app
                                                                                                                                • Accept request on a paired watch
                                                                                                                                • Accept symbol on a paired watch
                                                                                                                                • Accept touch/fingerprint or face request received on the app
                                                                                                                                  • Accept symbol in mobile app to log into VPN client
                                                                                                                                  • Accept TOTP in VPN client from mobile app or watch
                                                                                                                                • App account management
                                                                                                                                  • Copy a passcode
                                                                                                                                  • Delete an account
                                                                                                                                    • Reconnect an account
                                                                                                                                      • Rename an account
                                                                                                                                      • PIN creation and management
                                                                                                                                        • Create a PIN
                                                                                                                                        • Create a new PIN
                                                                                                                                        • Change a PIN
                                                                                                                                        • Log into an account with a PIN
                                                                                                                                      • Troubleshooting SecureAuth Authenticate app
                                                                                                                                        • Fix "Account disconnected" issue
                                                                                                                                    • Login for Windows configuration guide
                                                                                                                                      • Prerequisites
                                                                                                                                        • Configure Identity Platform and Login for Endpoints
                                                                                                                                          • Integrate pre-login assessment service
                                                                                                                                            • Install and upgrade Login for Windows
                                                                                                                                              • Troubleshooting Login for Windows
                                                                                                                                                • End user login experience on Windows 10
                                                                                                                                                • Login for Mac configuration guide
                                                                                                                                                  • Prerequisites
                                                                                                                                                    • Configure Identity Platform and Login for Endpoints
                                                                                                                                                      • Integrate pre-login assessment service
                                                                                                                                                        • Install and upgrade Login for Mac
                                                                                                                                                          • Troubleshooting Login for Mac
                                                                                                                                                            • End user login experience on Mac
                                                                                                                                                            • Login for Linux configuration guide
                                                                                                                                                              • Prerequisites
                                                                                                                                                                • Configure Identity Platform and Login for Endpoints
                                                                                                                                                                  • Install Login for Linux
                                                                                                                                                                    • Troubleshooting Login for Linux
                                                                                                                                                                      • End user login experience on Linux
                                                                                                                                                                      • Login for Windows SSL configuration requirements
                                                                                                                                                                        • SecureAuth Passcode App v2.0 for Mac
                                                                                                                                                                          • SecureAuth Passcode App v19.10.02 for Windows
                                                                                                                                                                            • SecureAuth RADIUS Server version 20.12
                                                                                                                                                                              • SecureAuth RADIUS Server release notes
                                                                                                                                                                                • Prerequisites for SecureAuth RADIUS Server
                                                                                                                                                                                  • Configure Identity Platform for SecureAuth RADIUS
                                                                                                                                                                                    • Install SecureAuth RADIUS Server
                                                                                                                                                                                      • Upgrade SecureAuth RADIUS Server
                                                                                                                                                                                        • Configuration
                                                                                                                                                                                          • SecureAuth RADIUS Admin Console
                                                                                                                                                                                            • Step A: Settings configuration
                                                                                                                                                                                            • Step B: IdP realms configuration
                                                                                                                                                                                            • Step C: RADIUS Clients configuration
                                                                                                                                                                                            • Export or import the RADIUS configuration
                                                                                                                                                                                            • Client user interface configuration options
                                                                                                                                                                                          • End user enrollment
                                                                                                                                                                                            • Single screen login workflows
                                                                                                                                                                                            • Multi-screen login workflows
                                                                                                                                                                                            • Multiple devices registered for second-factor authentication
                                                                                                                                                                                          • Troubleshooting SecureAuth RADIUS Server
                                                                                                                                                                                            • Enable RADIUS server logs
                                                                                                                                                                                            • View GUID added to the X-Request-ID header
                                                                                                                                                                                            • View sample logs for RADIUS failover scenarios
                                                                                                                                                                                            • Increase memory for RADIUS server
                                                                                                                                                                                            • Import certificate to RADIUS trust store
                                                                                                                                                                                            • View Adaptive Authentication login failure scenarios
                                                                                                                                                                                      • Global MFA Management
                                                                                                                                                                                        • Global multi-factor authentication (MFA) methods overview
                                                                                                                                                                                        • Authentication apps global MFA settings
                                                                                                                                                                                          • Email global MFA settings
                                                                                                                                                                                            • FIDO2 WebAuthn global MFA settings
                                                                                                                                                                                              • PIN global MFA settings
                                                                                                                                                                                                • Security questions global MFA settings
                                                                                                                                                                                                  • Symantec VIP global MFA settings
                                                                                                                                                                                                    • Text message global MFA settings
                                                                                                                                                                                                      • Voice phone call global MFA settings
                                                                                                                                                                                                        • YubiKey global MFA settings
                                                                                                                                                                                                          • SecureAuth mobile services
                                                                                                                                                                                                            • Admin troubleshooting FIDO2 WebAuthn error and warning messages
                                                                                                                                                                                                              • Admin troubleshooting PIN support for FIDO2 WebAuthn
                                                                                                                                                                                                              • Authentication Policies
                                                                                                                                                                                                                • How policies are used in the Identity Platform
                                                                                                                                                                                                                • Policy configuration overview
                                                                                                                                                                                                                  • Manage policies
                                                                                                                                                                                                                  • Adaptive authentication rules settings in a policy
                                                                                                                                                                                                                    • Dynamic IP Blocking settings
                                                                                                                                                                                                                      • Define login experience and MFA settings in a policy
                                                                                                                                                                                                                        • Resource settings in a policy
                                                                                                                                                                                                                          • Password Throttling configuration guide
                                                                                                                                                                                                                            • Machine learning user risk score calculations
                                                                                                                                                                                                                              • SecureAuth User Risk settings
                                                                                                                                                                                                                                • Risk check actions
                                                                                                                                                                                                                              • Application Managers
                                                                                                                                                                                                                                • About the Internal Application Manager
                                                                                                                                                                                                                                  • Using the Internal Application Manager
                                                                                                                                                                                                                                    • Setting up an internal application
                                                                                                                                                                                                                                      • Connecting a legacy internal application
                                                                                                                                                                                                                                        • Redirect legacy realm URL for internal applications
                                                                                                                                                                                                                                        • Application Manager overview
                                                                                                                                                                                                                                          • Microsoft 365 application integration
                                                                                                                                                                                                                                            • Salesforce application integration
                                                                                                                                                                                                                                            • SAML application integration
                                                                                                                                                                                                                                            • Secure Portal single sign-on configuration
                                                                                                                                                                                                                                              • Application template library master list
                                                                                                                                                                                                                                              • Administration
                                                                                                                                                                                                                                                • Dashboard insights
                                                                                                                                                                                                                                                  • Device Recognition
                                                                                                                                                                                                                                                    • HID hard token support
                                                                                                                                                                                                                                                      • Identity Management tools
                                                                                                                                                                                                                                                        • Account Management page configuration
                                                                                                                                                                                                                                                          • Using the Account Management page
                                                                                                                                                                                                                                                          • Create User page configuration
                                                                                                                                                                                                                                                            • Forgot Password page configuration
                                                                                                                                                                                                                                                              • Forgot Username page configuration
                                                                                                                                                                                                                                                                • Password Reset page configuration
                                                                                                                                                                                                                                                                  • Password Reset + Unlock Account page configuration
                                                                                                                                                                                                                                                                    • Secure Portal single sign-on configuration
                                                                                                                                                                                                                                                                      • Self-service Account Update page configuration
                                                                                                                                                                                                                                                                        • Unlock Account page configuration - End users
                                                                                                                                                                                                                                                                          • Unlock Account page configuration - Help desk
                                                                                                                                                                                                                                                                          • Mobile Login Requests (Push Notifications) registration method for multi-factor authentication
                                                                                                                                                                                                                                                                            • Multi-factor app enrollment QR code configuration
                                                                                                                                                                                                                                                                              • Multi-factor app enrollment URL configuration
                                                                                                                                                                                                                                                                                • OpenID Connect and OAuth 2.0 configuration
                                                                                                                                                                                                                                                                                  • Overview tab configuration
                                                                                                                                                                                                                                                                                    • Phone number profiling service configuration guide
                                                                                                                                                                                                                                                                                      • Role-based access control configuration
                                                                                                                                                                                                                                                                                        • SAML attribute consumption configuration
                                                                                                                                                                                                                                                                                          • Web proxy server configuration
                                                                                                                                                                                                                                                                                            • Workflow Tab Configuration
                                                                                                                                                                                                                                                                                            • Integrations
                                                                                                                                                                                                                                                                                              • .NET custom applications integration using Windows Identity Foundation
                                                                                                                                                                                                                                                                                                • Amazon Web Services (AWS) (IdP-initiated) integration guide
                                                                                                                                                                                                                                                                                                  • Citrix NetScaler Gateway OWA (SP-initiated) integration guide
                                                                                                                                                                                                                                                                                                    • Microsoft 365 application integration
                                                                                                                                                                                                                                                                                                      • Microsoft Conditional Access Custom Controls integration guide
                                                                                                                                                                                                                                                                                                        • Outlook Web Access (OWA) 2016 configuration
                                                                                                                                                                                                                                                                                                          • PagerDuty (SP-initiated) integration guide
                                                                                                                                                                                                                                                                                                            • PAM RADIUS installation and configuration guide
                                                                                                                                                                                                                                                                                                              • Remote Desktop Web Access 2016 integration
                                                                                                                                                                                                                                                                                                                • Salesforce application integration
                                                                                                                                                                                                                                                                                                                • SAML application integration
                                                                                                                                                                                                                                                                                                                • ServiceNow (SP-initiated) integration guide
                                                                                                                                                                                                                                                                                                                  • VMware Horizon integration guide with RADIUS
                                                                                                                                                                                                                                                                                                                    • Windows desktop SSO configuration
                                                                                                                                                                                                                                                                                                                    • Knowledge Base
                                                                                                                                                                                                                                                                                                                      • Appliance info
                                                                                                                                                                                                                                                                                                                        • Identity Platform virtual appliance specifications
                                                                                                                                                                                                                                                                                                                          • Identity Platform virtual appliance security hardening details
                                                                                                                                                                                                                                                                                                                            • Windows Server 2019 or 2016 - Identity Platform virtual appliance baseline security hardening settings
                                                                                                                                                                                                                                                                                                                            • Best practices for Identity Platform antivirus exclusions list
                                                                                                                                                                                                                                                                                                                              • Chain legacy realm to use New Experience realm
                                                                                                                                                                                                                                                                                                                                • Configure a Custom Identity's SPN to Leverage IWA Auth
                                                                                                                                                                                                                                                                                                                                  • Configure token or cookie settings
                                                                                                                                                                                                                                                                                                                                    • Creating a template realm
                                                                                                                                                                                                                                                                                                                                      • Enable SSL/TLS support for SMTP
                                                                                                                                                                                                                                                                                                                                        • How to configure the Windows Server 2019 Firewall
                                                                                                                                                                                                                                                                                                                                          • How to speed up logins to applications
                                                                                                                                                                                                                                                                                                                                            • Identity Platform HTTP security header best practices
                                                                                                                                                                                                                                                                                                                                              • Language localization support
                                                                                                                                                                                                                                                                                                                                                • Network communication requirements for Identity Platform
                                                                                                                                                                                                                                                                                                                                                  • SecureAuth Backup Tool Usage
                                                                                                                                                                                                                                                                                                                                                    • SecureAuth cloud services
                                                                                                                                                                                                                                                                                                                                                      • SecureAuth compatibility guide
                                                                                                                                                                                                                                                                                                                                                        • SecureAuth mobile services
                                                                                                                                                                                                                                                                                                                                                          • SecureAuth non-production environment policy
                                                                                                                                                                                                                                                                                                                                                            • Self-service password reset hotfix update
                                                                                                                                                                                                                                                                                                                                                              • Service announcements and vulnerabilities
                                                                                                                                                                                                                                                                                                                                                                • SecureAuth security advisory – AngularJS client-side template injection
                                                                                                                                                                                                                                                                                                                                                                  • SecureAuth security advisory – Apache Log4j vulnerability
                                                                                                                                                                                                                                                                                                                                                                    • SecureAuth security advisory – Machine Key Randomization
                                                                                                                                                                                                                                                                                                                                                                    • Setting the default theme for new realms
                                                                                                                                                                                                                                                                                                                                                                      • Support biometric options in login workflow with Authenticate app
                                                                                                                                                                                                                                                                                                                                                                        • Third party software licenses and notices
                                                                                                                                                                                                                                                                                                                                                                          • Upgrade information for SQL data stores
                                                                                                                                                                                                                                                                                                                                                                            • Workaround for digital fingerprint hotfix
                                                                                                                                                                                                                                                                                                                                                                            • Troubleshooting
                                                                                                                                                                                                                                                                                                                                                                              • SecureAuth IdP / Identity Platform Appliance audit trail event ID list
                                                                                                                                                                                                                                                                                                                                                                                • Admin troubleshooting PIN support for FIDO2 WebAuthn
                                                                                                                                                                                                                                                                                                                                                                                  • Admin troubleshooting FIDO2 WebAuthn error and warning messages
                                                                                                                                                                                                                                                                                                                                                                                    • End user troubleshooting FIDO2 security key verification issues
                                                                                                                                                                                                                                                                                                                                                                                    • End User Docs
                                                                                                                                                                                                                                                                                                                                                                                      • SecureAuth Authenticate app
                                                                                                                                                                                                                                                                                                                                                                                        • Connect an account to your user profile
                                                                                                                                                                                                                                                                                                                                                                                          • Connect with a QR code
                                                                                                                                                                                                                                                                                                                                                                                          • Connect with a URL
                                                                                                                                                                                                                                                                                                                                                                                        • Login requests from Push Notifications
                                                                                                                                                                                                                                                                                                                                                                                          • Accept request received on the app
                                                                                                                                                                                                                                                                                                                                                                                          • Accept request from a notification on the app
                                                                                                                                                                                                                                                                                                                                                                                          • Accept request on a paired watch
                                                                                                                                                                                                                                                                                                                                                                                          • Accept symbol on a paired watch
                                                                                                                                                                                                                                                                                                                                                                                          • Accept touch/fingerprint or face request received on the app
                                                                                                                                                                                                                                                                                                                                                                                            • Accept symbol in mobile app to log into VPN client
                                                                                                                                                                                                                                                                                                                                                                                            • Accept TOTP in VPN client from mobile app or watch
                                                                                                                                                                                                                                                                                                                                                                                          • PIN Settings
                                                                                                                                                                                                                                                                                                                                                                                            • Create a PIN
                                                                                                                                                                                                                                                                                                                                                                                            • Create a new PIN
                                                                                                                                                                                                                                                                                                                                                                                            • Change a PIN
                                                                                                                                                                                                                                                                                                                                                                                            • Log into an account with a PIN
                                                                                                                                                                                                                                                                                                                                                                                          • Copy a passcode
                                                                                                                                                                                                                                                                                                                                                                                          • Reconnect an account
                                                                                                                                                                                                                                                                                                                                                                                            • Rename an account
                                                                                                                                                                                                                                                                                                                                                                                              • Delete an account
                                                                                                                                                                                                                                                                                                                                                                                                • Troubleshooting SecureAuth Authenticate app
                                                                                                                                                                                                                                                                                                                                                                                                  • Fix "Account disconnected" issue
                                                                                                                                                                                                                                                                                                                                                                                            • Glossary
                                                                                                                                                                                                                                                                                                                                                                                            • SecureAuth Support Portal
                                                                                                                                                                                                                                                                                                                                                                                              • SecureAuth.com
                                                                                                                                                                                                                                                                                                                                                                                              • Community
                                                                                                                                                                                                                                                                                                                                                                                              • Support
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                                                                                                                                                                                                                                                                                                                                                                                              • 21.04
                                                                                                                                                                                                                                                                                                                                                                                              • SecureAuth Apps
                                                                                                                                                                                                                                                                                                                                                                                              • Authenticate App v20.03.02 documentation for iOS and Android
                                                                                                                                                                                                                                                                                                                                                                                              • App account management

                                                                                                                                                                                                                                                                                                                                                                                              App account management

                                                                                                                                                                                                                                                                                                                                                                                              Use the topics in this section to manage accounts for end users who will use the Authenticate app.

                                                                                                                                                                                                                                                                                                                                                                                              In this section:

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