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  • Release Notes 21.04
    • Identity Platform
      • What's new
        • Resolved issues
          • Known issues
            • Hotfixes
            • Identity Stores
              • Known issues
              • Login for Endpoints
                • What's new
                  • Resolved issues
                    • Known issues
                  • Getting Started
                    • Getting started for new SecureAuth administrators
                      • Passwordless in 21 days
                      • Cloud: Getting started
                        • Hybrid: New admin adoption overview
                          • Hybrid: Getting started
                            • Search tips
                            • Changes between 21.04 and 20.06
                            • Migrating to the SecureAuth® Identity Platform on the cloud
                              • Architecture
                                • Cloud architecture for SecureAuth® Identity Platform
                                • Hybrid architecture for SecureAuth® Identity Platform
                                • Hybrid architecture detailed video
                              • Protocols and standards
                              • Preparing end users for 2FA log in
                                • Passwordless secure login
                                • How SecureAuth FIDO2 WebAuthn works
                              • Data Store Management
                                • SecureAuth Connector installation
                                  • SecureAuth Connector troubleshooting
                                  • Data store integrations
                                    • Add Active Directory data store
                                      • Azure Active Directory configuration
                                        • Add Azure Active Directory data store
                                          • Add LDAP data store
                                            • Add NetIQ eDirectory data store
                                              • Add Oracle DB data store
                                                • Add SecureAuth Identity Store in the Identity Platform
                                                  • Add SQL Server data store
                                                    • View and edit data store integration
                                                    • List of stored profile field properties
                                                    • Oracle database tables and stored procedures configuration
                                                      • SQL user data store tables and stored procedures configuration
                                                        • Active Directory attributes mapping to profile properties reference
                                                        • SecureAuth Identity Store
                                                          • Use cases
                                                            • Temporary and seasonal workforce
                                                              • Non-corporate workforce
                                                                • Consumers
                                                                • SecureAuth Identity Store
                                                                  • About the Identity Store
                                                                  • Quick start: top Identity Store UI tasks
                                                                    • Manage users
                                                                      • User data CSV file upload requirements
                                                                      • Add multiple users
                                                                      • Add a user
                                                                      • Change user status
                                                                      • Right to be forgotten (RTBF) request
                                                                      • Manage groups
                                                                        • Add a group
                                                                        • Add users to a group
                                                                        • Change group membership
                                                                      • Assign privileges
                                                                        • Assign privileges to a single user
                                                                        • Assign privileges to a group
                                                                      • Using a password policy
                                                                        • Using deny lists
                                                                          • Viewing user activity logs
                                                                        • Add SecureAuth Identity Store in the Identity Platform
                                                                          • SecureAuth Identity Store definitions
                                                                        • Developer Portal
                                                                          • SecureAuth Identity Store API
                                                                            • Before you begin
                                                                              • API characteristics
                                                                                • SecureAuth SCIM discussion
                                                                                • Use the Postman collection
                                                                                  • Obtain credentials
                                                                                  • Quick start: top 6 API tasks
                                                                                    • SecureAuth IDS API v1.0
                                                                                  • SecureAuth Mobile SDK
                                                                                    • Before you begin
                                                                                      • SDK characteristics
                                                                                        • Android SDK setup
                                                                                          • Android SDK initialization
                                                                                            • Android SDK configuration
                                                                                              • Account enrollment
                                                                                                • Notifications and services
                                                                                                  • Receive push notification
                                                                                                  • Reply to push notification
                                                                                                  • Manage enrolled accounts
                                                                                                  • Generate TOTP
                                                                                                  • Sync accounts (Android)
                                                                                              • iOS Framework setup
                                                                                                • iOS initialization
                                                                                                  • Account enrollment
                                                                                                  • Notifications and services
                                                                                                    • Receive push notification
                                                                                                    • Reply to push notification
                                                                                                    • Manage enrolled accounts
                                                                                                    • Generate TOTP
                                                                                                    • Sync accounts (iOS)
                                                                                              • SecureAuth API Documents
                                                                                                • Authentication API guide
                                                                                                  • Biometric API endpoints
                                                                                                    • Delete user API endpoint
                                                                                                      • Device Recognition authentication API guide
                                                                                                        • FIDO2 WebAuthn API endpoints
                                                                                                          • Identity Management API guide
                                                                                                            • Multi-Factor Authentication API guide
                                                                                                              • Profile Validation API guide
                                                                                                                • Symbol-to-Accept API endpoints
                                                                                                                  • User status API endpoints
                                                                                                                    • Validate OTP Authentication API guide
                                                                                                                  • SecureAuth Apps
                                                                                                                    • Authenticate App v20.03.02 documentation for iOS and Android
                                                                                                                      • Prerequisites
                                                                                                                      • Optional pre-populate the enrollment URL
                                                                                                                        • Optional PIN custom security set up
                                                                                                                        • Optional Helpdesk contact set up
                                                                                                                          • Offline registration in disconnected (air-gapped) environments
                                                                                                                            • Connect an account to your user profile
                                                                                                                              • Connect with a QR code
                                                                                                                              • Connect with a URL
                                                                                                                            • Login requests from Push Notifications
                                                                                                                              • Accept request received on the app
                                                                                                                              • Accept request from a notification on the app
                                                                                                                              • Accept request on a paired watch
                                                                                                                              • Accept symbol on a paired watch
                                                                                                                              • Accept touch/fingerprint or face request received on the app
                                                                                                                              • Accept symbol in mobile app to log into VPN client
                                                                                                                              • Accept TOTP in VPN client from mobile app or watch
                                                                                                                            • App account management
                                                                                                                              • Copy a passcode
                                                                                                                              • Delete an account
                                                                                                                                • Reconnect an account
                                                                                                                                  • Rename an account
                                                                                                                                  • PIN creation and management
                                                                                                                                    • Create a PIN
                                                                                                                                    • Create a new PIN
                                                                                                                                    • Change a PIN
                                                                                                                                    • Log into an account with a PIN
                                                                                                                                  • Troubleshooting SecureAuth Authenticate app
                                                                                                                                    • Fix "Account disconnected" issue
                                                                                                                                • Login for Linux v21.04 configuration guide
                                                                                                                                  • Login for Mac v21.04 configuration guide
                                                                                                                                    • Login for Windows v21.04 configuration guide
                                                                                                                                      • SecureAuth Passcode App v2.0 for Mac
                                                                                                                                        • SecureAuth Passcode App v19.10.02 for Windows
                                                                                                                                          • SecureAuth® RADIUS Server v20.12 documentation
                                                                                                                                            • Prerequisites for RADIUS server
                                                                                                                                            • SecureAuth Identity Platform configuration
                                                                                                                                            • Install the SecureAuth® Identity Platform RADIUS Server
                                                                                                                                            • Upgrade SecureAuth IdP RADIUS Server to v20.12
                                                                                                                                            • Configuration
                                                                                                                                              • SecureAuth Identity Platform RADIUS Server admin console
                                                                                                                                              • Step A: Settings configuration
                                                                                                                                              • Step B: IdP realms configuration
                                                                                                                                              • Step C: RADIUS Clients configuration
                                                                                                                                              • Export or import the RADIUS configuration
                                                                                                                                              • Client user interface configuration options
                                                                                                                                            • End user enrollment
                                                                                                                                              • Single screen login workflows
                                                                                                                                              • Multi-screen login workflows
                                                                                                                                              • Multiple devices registered for second-factor authentication
                                                                                                                                            • Troubleshooting SecureAuth RADIUS Server
                                                                                                                                              • Enable RADIUS server logs
                                                                                                                                              • View GUID added to the X-Request-ID header
                                                                                                                                              • View sample logs for RADIUS failover scenarios
                                                                                                                                              • Increase memory for RADIUS server
                                                                                                                                              • Import certificate to RADIUS trust store
                                                                                                                                              • View Adaptive Authentication login failure scenarios
                                                                                                                                        • Global MFA Management
                                                                                                                                          • Global multi-factor authentication (MFA) methods overview
                                                                                                                                          • Authentication apps global MFA settings
                                                                                                                                            • Email global MFA settings
                                                                                                                                              • FIDO2 WebAuthn global MFA settings
                                                                                                                                                • PIN global MFA settings
                                                                                                                                                  • Security questions global MFA settings
                                                                                                                                                    • Symantec VIP global MFA settings
                                                                                                                                                      • Text message global MFA settings
                                                                                                                                                        • Voice phone call global MFA settings
                                                                                                                                                          • YubiKey global MFA settings
                                                                                                                                                            • SecureAuth mobile services
                                                                                                                                                              • Admin troubleshooting FIDO2 WebAuthn error and warning messages
                                                                                                                                                                • Admin troubleshooting PIN support for FIDO2 WebAuthn
                                                                                                                                                                • Authentication Policies
                                                                                                                                                                  • How policies are used in the Identity Platform
                                                                                                                                                                  • Policy configuration overview
                                                                                                                                                                    • Add and edit a policy
                                                                                                                                                                    • Adaptive authentication rules settings in a policy
                                                                                                                                                                      • Dynamic IP Blocking settings
                                                                                                                                                                        • Define login experience and MFA settings in a policy
                                                                                                                                                                          • Resource settings in a policy
                                                                                                                                                                            • Machine learning user risk score calculations
                                                                                                                                                                              • SecureAuth User Risk settings
                                                                                                                                                                              • Application Managers
                                                                                                                                                                                • About the Internal Application Manager
                                                                                                                                                                                  • Using the Internal Application Manager
                                                                                                                                                                                    • Setting up an internal application
                                                                                                                                                                                      • Connecting a legacy internal application
                                                                                                                                                                                        • Redirect legacy realm URL for internal applications
                                                                                                                                                                                        • Application Manager overview
                                                                                                                                                                                          • Microsoft 365 application integration
                                                                                                                                                                                            • Salesforce application integration
                                                                                                                                                                                            • SAML application integration
                                                                                                                                                                                            • Secure Portal single sign-on configuration
                                                                                                                                                                                              • Application template library master list
                                                                                                                                                                                              • Administration
                                                                                                                                                                                                • Dashboard insights
                                                                                                                                                                                                  • Device Recognition
                                                                                                                                                                                                    • HID hard token support
                                                                                                                                                                                                      • Identity Management tools
                                                                                                                                                                                                        • Account Management page configuration
                                                                                                                                                                                                          • Using the Account Management page
                                                                                                                                                                                                          • Create User page configuration
                                                                                                                                                                                                            • Forgot Password page configuration
                                                                                                                                                                                                              • Forgot Username page configuration
                                                                                                                                                                                                                • Password Reset page configuration
                                                                                                                                                                                                                  • Password Reset + Unlock Account page configuration
                                                                                                                                                                                                                    • Secure Portal single sign-on configuration
                                                                                                                                                                                                                      • Self-service Account Update page configuration
                                                                                                                                                                                                                        • Unlock Account page configuration - End users
                                                                                                                                                                                                                          • Unlock Account page configuration - Help desk
                                                                                                                                                                                                                          • Mobile Login Requests (Push Notifications) registration method for multi-factor authentication
                                                                                                                                                                                                                            • Multi-factor app enrollment QR code configuration
                                                                                                                                                                                                                              • Multi-factor app enrollment URL configuration
                                                                                                                                                                                                                                • OpenID Connect and OAuth 2.0 configuration
                                                                                                                                                                                                                                  • Role-based access control configuration
                                                                                                                                                                                                                                    • SAML attribute consumption configuration
                                                                                                                                                                                                                                      • Web proxy server configuration
                                                                                                                                                                                                                                      • Integrations
                                                                                                                                                                                                                                        • .NET custom applications integration using Windows Identity Foundation
                                                                                                                                                                                                                                          • Citrix NetScaler Gateway OWA (SP-initiated) integration guide
                                                                                                                                                                                                                                            • Microsoft 365 application integration
                                                                                                                                                                                                                                              • Outlook Web Access (OWA) 2016 configuration
                                                                                                                                                                                                                                                • PagerDuty (SP-initiated) integration guide
                                                                                                                                                                                                                                                  • PAM RADIUS installation and configuration guide
                                                                                                                                                                                                                                                    • Remote Desktop Web Access 2016 integration
                                                                                                                                                                                                                                                      • Salesforce application integration
                                                                                                                                                                                                                                                      • SAML application integration
                                                                                                                                                                                                                                                      • ServiceNow (SP-initiated) integration guide
                                                                                                                                                                                                                                                      • Knowledge Base
                                                                                                                                                                                                                                                        • Appliance info
                                                                                                                                                                                                                                                          • Identity Platform virtual appliance specifications
                                                                                                                                                                                                                                                            • Identity Platform virtual appliance security hardening details
                                                                                                                                                                                                                                                              • Windows Server 2019 or 2016 - Identity Platform virtual appliance baseline security hardening settings
                                                                                                                                                                                                                                                              • Best Practices for SecureAuth Identity Platform Antivirus Exclusion List
                                                                                                                                                                                                                                                                • Chain legacy realm to use New Experience realm
                                                                                                                                                                                                                                                                  • Configure a Custom Identity's SPN to Leverage IWA Auth
                                                                                                                                                                                                                                                                    • Configure token or cookie settings
                                                                                                                                                                                                                                                                      • Creating a template realm
                                                                                                                                                                                                                                                                        • Identity Platform HTTP security header best practices
                                                                                                                                                                                                                                                                          • SecureAuth Backup Tool Usage
                                                                                                                                                                                                                                                                            • SecureAuth cloud services
                                                                                                                                                                                                                                                                              • SecureAuth compatibility guide
                                                                                                                                                                                                                                                                                • SecureAuth mobile services
                                                                                                                                                                                                                                                                                  • SecureAuth non-production environment policy
                                                                                                                                                                                                                                                                                    • SecureAuth recommendations for Windows patches
                                                                                                                                                                                                                                                                                      • Microsoft Windows updates - June 2020
                                                                                                                                                                                                                                                                                      • Microsoft Windows updates - May 2020
                                                                                                                                                                                                                                                                                      • Microsoft Windows updates - April 2020
                                                                                                                                                                                                                                                                                    • Self-service password reset hotfix update
                                                                                                                                                                                                                                                                                      • Service announcements and vulnerabilities
                                                                                                                                                                                                                                                                                        • SecureAuth security advisory – AngularJS client-side template injection
                                                                                                                                                                                                                                                                                          • SecureAuth security advisory – Apache Log4j vulnerability
                                                                                                                                                                                                                                                                                            • SecureAuth security advisory – Machine Key Randomization
                                                                                                                                                                                                                                                                                            • Setting the default theme for new realms
                                                                                                                                                                                                                                                                                              • Support biometric options in login workflow with Authenticate app
                                                                                                                                                                                                                                                                                                • Third party software licenses and notices
                                                                                                                                                                                                                                                                                                  • Upgrade information for SQL data stores
                                                                                                                                                                                                                                                                                                  • Troubleshooting
                                                                                                                                                                                                                                                                                                    • SecureAuth IdP / Identity Platform Appliance audit trail event ID list
                                                                                                                                                                                                                                                                                                      • Admin troubleshooting PIN support for FIDO2 WebAuthn
                                                                                                                                                                                                                                                                                                        • Admin troubleshooting FIDO2 WebAuthn error and warning messages
                                                                                                                                                                                                                                                                                                          • End user troubleshooting FIDO2 security key verification issues
                                                                                                                                                                                                                                                                                                          • End User Docs
                                                                                                                                                                                                                                                                                                            • SecureAuth Authenticate app
                                                                                                                                                                                                                                                                                                              • Connect an account to your user profile
                                                                                                                                                                                                                                                                                                                • Connect with a QR code
                                                                                                                                                                                                                                                                                                                • Connect with a URL
                                                                                                                                                                                                                                                                                                              • Login requests from Push Notifications
                                                                                                                                                                                                                                                                                                                • Accept request received on the app
                                                                                                                                                                                                                                                                                                                • Accept request from a notification on the app
                                                                                                                                                                                                                                                                                                                • Accept request on a paired watch
                                                                                                                                                                                                                                                                                                                • Accept symbol on a paired watch
                                                                                                                                                                                                                                                                                                                • Accept touch/fingerprint or face request received on the app
                                                                                                                                                                                                                                                                                                                • Accept symbol in mobile app to log into VPN client
                                                                                                                                                                                                                                                                                                                • Accept TOTP in VPN client from mobile app or watch
                                                                                                                                                                                                                                                                                                              • PIN Settings
                                                                                                                                                                                                                                                                                                                • Create a PIN
                                                                                                                                                                                                                                                                                                                • Create a new PIN
                                                                                                                                                                                                                                                                                                                • Change a PIN
                                                                                                                                                                                                                                                                                                                • Log into an account with a PIN
                                                                                                                                                                                                                                                                                                              • Copy a passcode
                                                                                                                                                                                                                                                                                                              • Reconnect an account
                                                                                                                                                                                                                                                                                                                • Rename an account
                                                                                                                                                                                                                                                                                                                  • Delete an account
                                                                                                                                                                                                                                                                                                                    • Troubleshooting SecureAuth Authenticate app
                                                                                                                                                                                                                                                                                                                      • Fix "Account disconnected" issue
                                                                                                                                                                                                                                                                                                                • Glossary
                                                                                                                                                                                                                                                                                                                • SecureAuth.com
                                                                                                                                                                                                                                                                                                                • Community
                                                                                                                                                                                                                                                                                                                • Support
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                                                                                                                                                                                                                                                                                                                • 21.04
                                                                                                                                                                                                                                                                                                                • SecureAuth Apps
                                                                                                                                                                                                                                                                                                                • Authenticate App v20.03.02 documentation for iOS and Android
                                                                                                                                                                                                                                                                                                                • App account management

                                                                                                                                                                                                                                                                                                                App account management

                                                                                                                                                                                                                                                                                                                Use the topics in this section to manage accounts for end users who will use the Authenticate app.

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