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Aha! SAML integration

Aha! is a SaaS company that provides product management framework for product strategy, requirements management, release management, idea capture, and visual roadmaps.

Multi-Factor Authentication (MFA) is an extra layer of security used when logging into websites or apps. Individuals are authenticated through more than one required security and validation procedure that only they know or have access to.

Security Assertion Markup Language (SAML) is a protocol for authenticating to web applications. SAML allows federated apps and organizations to communicate and trust one another’s users.

Arculix by SecureAuth offers a simple method for adding MFA to Aha! through its SAML solution.


  • Configured Arculix instance and user account with administrative privileges for Arculix.

  • Configured Arculix LDAP Agent.

    For more information, see the Arculix LDAP Agent deployment guide.

  • User account with administrative privileges for Aha!

Aha! configuration

In this section, you'll configure Aha! as a service provider (SP).

  1. Download the SAML metadata and certificate for your organization from Arculix.

    Metadata download:<myorganization>/saml/download/metadata

    View metadata:<myorganization>/saml/metadata

  2. Log in to your Aha! subdomain with an administrative account.

  3. In the top right corner, click the Settings icon and select Account.

  4. Go to the Security and single sign-on section and change the Identity provider to SAML 2.0.

    Once you select it, a form appears.

  5. Enter the following information on this form and click Enable.


    Enter a name for this configuration.

    For example, Arculix.

    Configure using

    To auto-populate the fields using Arculix metadata, you can choose one of the following opitons:

    • Metadata URL – Enter the Arculix URL to upload the metadata

    • Metadata file – Select the Arculix metadata file you downloaded earlier.

    Certificate fingerprint algorithm

    Set to SHA256.

  6. After you click Enable, the form gets auto-populated with Arculix metadata.

    Logout redirect URL

    Optional. The URL to which the user will be redirected to after logging out of Aha!

    SAML consumer URL

    The URL to which Arculix redirects users after login.

    For example,

    SAML service provider metadata URL

    This URL might be required by some identity providers.

    For example,

    SAML entity ID

    The unique identifier for your subdomain at Aha!

    For example,

    New user message

    When new users login and and they do not yet have access, this message displays and tells them how to request access.

  7. Copy the SAML consumer URL and SAML entity ID information.

    You will need this for the Arculix side of the configuration.

Arculix SAML configuration as an Identity Provider (IdP)

In this section, you'll add an application for Aha! and set the SAML configuration settings. This will be the Identity Provider (IdP) side of the configuration.

  1. Log in to Arculix with an administrative account and go to Applications.

  2. Click Create New Application.

    Create new application
  3. In the New Application form, on the General tab, set the following configurations:


    Set the name of the application. This is the name to display for push notifications, in the Admin panel, Application portal, and audit logs.

    For example, Aha!.


    Set to SAML Service Provider.

    Out of Band Methods 

    Select the allowed methods end users can choose to approve MFA requests.

    For example, Arculix Mobile app (push notifications), SMS, or Security Key.

    Message for MFA Requests 

    Optional. Type a message displayed to end users when sending an MFA request via push notification, SMS, or email.

  4. Select the SAML Service Provider Configuration tab, and set the following configurations:

    Issuer or Entity ID 

    Enter the SAML entity ID provided in the Aha! SAML configuration section.

    For example,

    Log in URL 

    Enter the SAML entity ID provided in the previous Aha! SAML configuration section.

    For example,

    NameID Format 

    Set to Unspecified.

    Name Identifier 

    Set to Common Name.

    ACS URL 

    Enter the SAML consumer URL provided in the Aha! SAML configuration section.

    For example,


    Set the algorithm to SHA256 .

  5. At the bottom of the page, click Add New Attribute Assertion and populate the fields like the table below:

    Friendly Name



    Name Format













  6. Save your changes.

Test your application integration

  1. Go to your Aha! account subdomain, for example, and click Log in with Arculix.

  2. You will be redirected to the Arculix SSO page.

    Application login page with QR code
  3. After successful authentication, select your preferred MFA method to approve access to Aha!

    Select MFA method
  4. You will be redirected and logged in to Aha!


If you have questions or need assistance, contact SecureAuth Support.


Want to learn more about our MFA solutions? Contact our Professional Services for a demo today.


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