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AppDynamics Cloud SAML integration

Multi-Factor Authentication (MFA) is an extra layer of security used when logging into websites or apps. Individuals are authenticated through more than one required security and validation procedure that only they know or have access to.

Security Assertion Markup Language (SAML) is a protocol for authenticating to web applications. SAML allows federated apps and organizations to communicate and trust one another’s users.

Arculix by SecureAuth offers a simple method for adding single sign-on (SSO) MFA to AppDynamics Cloud through its SAML solution.


  • Configured Arculix instance and user account with administrative privileges for Arculix.

  • Configured Arculix LDAP Agent.

    For more information, see the Arculix LDAP Agent deployment guide.

  • User account with administrative privileges and account owner role for AppDynamics Cloud.

AppDynamics Cloud configuration

In this section, you'll configure AppDynamics Cloud as a service provider (SP).

  1. Download the SAML metadata and certificate for your organization from Arculix.

    Metadata download:<myorganization>/saml/download/metadata

    View metadata:<myorganization>/saml/metadata

    Certificate download:<myorganization>/saml/download/cert

  2. Log in to your AppDynamics SaaS controller tenant, click the settings icon in top right corner, then click Administration.

  3. Select the Authentication Provider tab and choose SAML.

  4. In the SAML Configuration section, set the following configurations:

    Login URL

    Enter the Arculix single sign-on URL for your organization.

    For example,<myorganization>/saml/auth

    Login URL Method

    Choose Get.

    Logout URL

    Enter the Arculix single logout URL for your organization.

    For example,<myorganization>/saml/logout

    Identity Provider Certificate

    Paste the Arculix certificate downloaded in Step 1.


Arculix SAML configuration as an Identity Provider (IdP)

In this section, you'll add an application for AppDynamics Cloud and set the SAML configuration settings. This will be the Identity Provider (IdP) side of the configuration.

  1. Log in to Arculix with an administrative account and go to Applications.

  2. Click Create New Application.

    Create new application
  3. In the New Application form, on the General tab, set the following configurations:


    Set the name of the application. This is the name to display for push notifications, in the Admin panel, Application portal, and audit logs.

    For example, AppDynamics Cloud


    Set to SAML Service Provider.

    Out of Band Methods 

    Select the allowed methods end users can choose to approve MFA requests.

    For example, Arculix Mobile app (push notifications), SMS, or Security Key.

    Message for MFA Requests 

    Optional. Type a message displayed to end users when sending an MFA request via push notification, SMS, or email.

  4. Select the SAML Service Provider Configuration tab, and set the following configurations:

    Issuer or Entity ID 

    Enter the Entity ID URL provided in the AppDynamics Cloud SAML metadata.

    For example,

    Log in URL 

    Enter your AppDynamics cloud tenant URL.

    For example,

    NameID Format 

    Set to Email Address.

    Name Identifier 

    Set to Email.

    ACS URL 

    Enter the AppDynamics endpoint to service SAML Authentication for your tenant.

    For example,


    Set to RSA-SHA256.

  5. Optional. At the bottom of the page, click Add New Attribute Assertion and populate the fields like the table below.


    If you do not map a username, AppDynamics Cloud obtains the username from the NameId containing the emailaddress field.

    Friendly Name



    Name Format





    Display Name

    Display Name







  6. Save your changes.

Test your application integration

  1. Go to your AppDynamics Cloud instance and enter your tenant name.

  2. You will be redirected to the Arculix SSO page.

    Application login page with QR code
  3. After successful authentication, select your preferred MFA method to approve access to the AppDynamics Cloud application.

    Select MFA method
  4. You are redirected to the AppDynamics Cloud home page.


If you have questions or need assistance, contact SecureAuth Support.


Want to learn more about our MFA solutions? Contact our Professional Services for a demo today.


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