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Smartsheet SAML integration

Multi-Factor Authentication (MFA) is an extra layer of security used when logging into websites or apps. Individuals are authenticated through more than one required security and validation procedure that only they know or have access to.

Security Assertion Markup Language (SAML) is a protocol for authenticating to web applications. SAML allows federated apps and organizations to communicate and trust one another’s users.

Prerequisites

  • Configured Arculix instance and user account with administrative privileges for Arculix.

  • Configured Arculix LDAP Agent.

    For more information, see the Arculix LDAP Agent deployment guide.

  • User account with administrative privileges for Smartsheet.

Smartsheet configuration

In this section, you'll configure Smartsheet as a service provider (SP).

  1. Download the SAML metadata and certificate for your organization from Arculix.

    Metadata download: https://sso.acceptto.com/<myorganization>/saml/download/metadata

    View metadata: https://sso.acceptto.com/<myorganization>/saml/metadata

    Certificate download: https://sso.acceptto.com/<myorganization>/saml/download/cert

    Note

    Contact the Arculix Support team to provide unsigned metadata for the Smartsheet configuration.

  2. Log in to your Smartsheet enterprise account, click your account, and select Admin Center.

    Smartsheet_SAML_Integration_1.png

  3. In the Settings section for the Authentication category, select the SAML option.

    Smartsheet_SAML_Integration_2.png

  4. Click Edit configuration.

  5. On the SAML Administration window, select Add IdP.

    Smartsheet_SAML_Integration_3.png

  6. Set the following configurations:

    IdP Nickname

    Enter a name to identify Arculix.

    For example, Arculix.

    IdP Metadata

    Copy and paste the Arculix metadata that you downloaded earlier.

    Smartsheet_SAML_Integration_4.png

  7. Save your changes.

  8. Click Activate and copy the SSO URL for the Arculix configuration in the next section.

    Smartsheet_SAML_Integration_5.png

Arculix SAML configuration as an Identity Provider (IdP)

In this section, you'll add an application for Smartsheet and set the SAML configuration settings. This will be the Identity Provider (IdP) side of the configuration.

  1. Log in to Arculix with an administrative account and go to Applications.

  2. Click Create New Application.

    Create new application

  3. In the New Application form, on the General tab, set the following configurations:

    Name

    Set the name of the application. This is the name to display for push notifications, in the Admin panel, Application portal, and audit logs.

    For example, Smartsheet.

    Type

    Set to SAML Service Provider.

    Out of Band Methods

    Select the allowed methods end users can choose to approve MFA requests.

    For example, Arculix Mobile app (push notifications), SMS, or Security Key.

    Message for MFA Requests

    Optional. Type a message displayed to end users when sending an MFA request via push notification, SMS, or email.

    Smartsheet_SAML_Integration_6.png

  4. Select the SAML Service Provider Configuration tab, and set the following configurations:

    Issuer or Entity ID 

    Enter the Entity ID URL from the Smartsheet SAML metadata.

    For example: https://sso.smartsheet.com/saml

    Note

    You can find the Smartsheet metadata at the following URL: https://www.smartsheet.com/sites/default/files/smartsheet-saml2-sp-metadata.xml

    Log in URL 

    Enter the SSO URL that you copied from copied Smartsheet earlier.

    Metadata URL

    Enter the Smartsheet metadata URL.

    For example, https://www.smartsheet.com/sites/default/files/smartsheet-saml2-sp-metadata.xml

    NameID Format 

    Set to Persistent.

    Name Identifier 

    Set to Email.

    ACS URL 

    Enter the ACS URL from the Smartsheet SAML metadata.

    For example, https://sso.smartsheet.com/Shibboleth.sso/SAML2/POST

    Algorithm

    Set to RSA-SHA256.

    Smartsheet_SAML_Integration_7.png

  5. Scroll down to the bottom of the page, click Add New Attribute Assertion then populate the fields as detailed in the table below:

    Friendly Name

    Name

    Value

    Name Format

    Surname

    Surname

    Sn

    unspecified

    givenname

    givenname

    givenName

    unspecified

    emailAddress

    emailAddress

    mail

    unspecified

    Smartsheet_SAML_Integration_8.png

  6. Select the Sign Message check box.

  7. Save your changes.

Test your application integration

  1. Go to the Smartsheet login page, enter your account, and click Sign in with your company account.

    Smartsheet_SAML_Integration_9.png

  2. You will be redirected to the Arculix SSO page.

    Application login page with QR code

  3. After successful authentication, select your preferred MFA method to approve access to the Smartsheet application.

    Select MFA method

  4. You are redirected to the Smartsheet home page.

Support

If you have questions or need assistance, contact SecureAuth Support.

Sales

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Disclaimer

All product names, trademarks, and registered trademarks are the property of their respective owners.

All company, product, and service names used in this document are for identification purposes only. The use of these names, trademarks, and brands do not constitute an endorsement by the SecureAuth Corporation.

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