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Zoom SAML integration

Multi-factor authentication (MFA) is an extra layer of security used when logging into websites or apps to authenticate users through more than one required security and validation procedure that only they know or have access to. Security Assertion Markup Language (SAML) is a protocol for authenticating to web applications. SAML allows federated apps and organizations to communicate and trust one another’s users.

Arculix by SecureAuth, as a SAML provider, improves the user login experience for Zoom users with convenient MFA, and offers a simple SAML solution for adding multi-factor authentication (MFA) and single sign-on (SSO) to Zoom.


  • Configured Arculix instance and user account with administrative privileges for Arculix.

  • Configured Arculix LDAP Agent.

    For more information, see the Arculix LDAP Agent deployment guide.

  • User account with administrative privileges for the Zoom panel.

Arculix SAML configuration as an Identity Provider (IdP)

In this section, you'll add an application for Zoom and set the SAML configuration settings. This will be the Identity Provider (IdP) side of the configuration.

  1. Log in to Arculix with an administrative account and go to Applications.

  2. Click Create New Application.

    Create new application
  3. In the New Application form, on the General tab, set the following configurations:


    Set the name of the application. This is the name to display for push notifications, in the Admin panel, Application portal, and audit logs.

    For example, Zoom.


    Set to SAML Service Provider.

    Out of Band Methods 

    Select the allowed methods end users can choose to approve MFA requests.

    For example, Arculix Mobile app (push notifications), SMS, or Security Key.

    Message for MFA Requests 

    Optional. Type a message displayed to end users when sending an MFA request via push notification, SMS, or email.

    Add Zoom application
  4. Select the SAML Service Provider Configuration tab, and set the following configurations:

    Issuer or Entity ID 

    Enter the Issuer/EntityID of your Zoom instance. .

    Log in URL 

    Enter the URL used to login to your Zoom panel.

    NameID Format 

    Set to Unspecified.

    Name Identifier 

    Set to Email.

    Assertion Consumer Service

    Set to ACS URL of Zoom.

    For example,


    Set to RSA-SHA256

  5. (Optional) To configure the user attributes used by Zoom to provision new user accounts, in the Asserted Attributes section, click Add New Attribute Assertion. Add the following values:

    Friendly Name



    Name Format






    urn:oid:0.9.2342.19200300. 100.1.3







  6. Save your changes.


    If you selected "Provision User: Prior to Sign-In" on Zoom, you must add users to your account to allow them to access Zoom using SSO.

Zoom configuration

  1. Download the SAML metadata and certificate for your organization from Arculix.

    Metadata download:<myorganization>/saml/download/metadata

    View metadata:<myorganization>/saml/metadata

    Certificate download:<myorganization>/saml/download/cert

  2. Log into your Zoom panel.

  3. Go to Advanced > Single Sign-On, then click Enable Single Sign-On.

  4. Set the following configurations:

    Sign-in Page URL

    Enter the URL used to log in to your Zoom panel.

    For example,

    Sign-out Page URL

    Enter the URL to sign out of your Zoom panel.

    For example,

    Identity provider certificate

    Open the file that was downloaded earlier from Arculix and copy the certificate to the Zoom form


    In the certificate file, remove the Begin Certificate and End Certificate lines.

    Service Provider (SP) Entity ID

    Set to [your-subdomain]

    Issuer (IDP Entity ID)

    Enter the issuer ID from Arculix.

    For example,


    Set to HTTP-Redirect.

    Signature Hash Algorithm

    Set to SHA-256.


    Select the Sign SAML Logout request check box.

  5. Save your changes.

Test your application integration

  1. Log in to your Zoom tenant and click Sign In.

  2. You will be redirected to the Arculix SSO page.

    Application login page with email
  3. After successful authentication, select your preferred MFA method to approve access to the Zoom application.

    Select MFA method
  4. Finally, you will be redirected to your Zoom page.


If you have questions or need assistance, contact SecureAuth Support.


Want to learn more about our MFA solutions? Contact our Professional Services for a demo today.


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