Arculix Device Trust prerequisites
To install Arculix Device Trust on a given workstation, it requires the following:
A mobile device with the Arculix Mobile app installed and registered with Arculix via an email account.
The following URLs in the anti-virus / firewall Allowed list.
Note that Arculix Device Trust communicates with the Arculix cloud on TCP port 443*
wss://faye.acceptto.com:443/fayehttps://mfa.acceptto.com/
The Arculix Device Trust Agent (ATAgent process) in the Allowed list for any installed antivirus program.
This prevents antivirus software from blocking the agent communications.
The workstation and mobile device are synced using OS time sync settings.
Authentication requires accurate time.
On macOS, Arculix requires the login screen to be configured with ‘List of Users’. This setting is enabled by default when installing. For more information, see Configure macOS / Windows 10 login screen. Note that the same requirement applies for Windows 10 via GPO setting.
*To maintain the Arculix service performance and high availability, IP-based rules that restrict outbound access to Arculix cloud through destination IP addresses aren't recommended, as IP addresses may change over time.