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SecureAuth Error 3


When selecting a registration method and clicking submit, the SecureAuth "Error 3" message appears.


This error can be caused by various factors. Here are a few things you can check for before contacting SecureAuth Support for assistance:

  • Time on SecureAuth appliance

  • Browser connectivity to


  • Check the time on the SecureAuth Appliance to ensure it is correct in order to meet the 10-minute threshold requirement.

  • Verify the browser connectivity to to see if web services are accessible.

  • Try SMS or Telephony and hover over the red "Unable to use selectedregistration method, please choose another method" for more details on the error message.