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Self-service page configuration

The Identity Management (IdM) tool contains the Self-service account update page function to allow end users to change and update their own profiles.

End users who securely login to the Self-service page, can update their profile information like the following:

  • Add new mobile number, personal email address

  • Change home address, last name

  • Update multi-factor authentication (PIN, KBQs, reset device recognition information)

  • Reset and revoke devices and browsers provisioned for time-based passcodes, push notifications, and push-to-accept


  • Data store with service account write privileges to change and add user information

  • A realm for the Self-service page with the following tabs configured before you setting up the Post Authentication tab:

    • Overview

    • Data

    • Workflow

    • Multi-Factor Methods

Identity Platform configuration

  1. Go to the Post Authentication tab.

  2. In the Post Authentication section, set the following:

    Authenticated User Redirect

    Set to Self Service Account Update.

    Redirect To

    This field is auto-populated with an URL, which appends to the domain name and realm number in the address bar. For example, Authorized/AccountUpdate.aspx.

  3. In the User ID Mapping section, set the following:

    User ID Mapping

    Set the type of user ID to assert into the Self-service Account Update page. For example, Authenticated User ID.

  4. Save your changes.

  5. In the Identity Management section, click the Configure self service page link and set the following:


    <SecureAuth Field>

    For each SecureAuth field, set how the field is to display on the Self-service Account Update page. Choose from the following options:

    • Hide – Do not show the field on the self-service page

    • Show Disabled – Show the field as disabled on the self-service page

    • Show Enabled – Show and allow the user to edit information for this field

    • Show Required – Show and require the user to edit information for this field

    Send Email

    Set whether to send an email to the user after they make a change.


    Set whether to redirect the user to a specific URL after they successfully make a change to their profile.

    If you choose Show redirect link or Redirect automatically, provide the URL in the Redirect URL field.

    Regular Expression

    For more information about limiting the type of information submitted on the self-service page, see the Restrict allowed information in employee Self Service page knowledge base article.

  6. Save your changes.