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Customize the Registration Code (OTP) Email Message

Introduction

Use this guide to customize the verbiage or logo on the One-time Registration Code (OTP) email sent out to end-users for Multi-Factor Authentication.

Applies to

SecureAuth IdP Version

OS Version

8.0+

  • Windows Server 2008

  • Windows Server 2008 R2

  • Windows Server 2012

  • Windows Server 2012 R2

SecureAuth IdP Configuration Steps

Notice

Select the SecureAuth IdP version number, and then select instructions for customizing email verbiage or the logo to appear on the OTP email

Customize verbiage

Overview

1. In the Advanced Settings section on the Overview tab, click Content and Localization

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Email Settings

2. In the Verbiage Editor section, in emailtemplate_DearControl, enter the salutation to appear in the email (e.g. Dear) or leave the field empty to start the email with the recipient's name

3. In emailtemplate_MsgControl1, modify the freeform text that appears in the body of the message

4. In emailtemplate_MsgControl2, optionally modify the text that precedes the auto-generated passcode in the email

5. In emailtemplate_MsgControl3, modify the text that explains where to enter the passcode

6. In emailtemplate_Signature1, enter freeform text to appear in the email footer – e.g. the company name

7. In emailtemplate_Signature2, optionally enter freeform text to appear in the email footer – e.g. company phone number

8. In emailtemplate_Signature3, optionally enterfreeform text to appear in the email footer – e.g. company website URL

9. In emailtemplate_Signature4, optionally enterfreeform text to appear in the email footer – e.g. company slogan

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Warning

Click Save once the configuration is complete and before leaving the Email Settings page to avoid losing changes

Sample SecureAuth IdP OTP Email

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Notice

Numbers in red (1 - 8) in the sample email correlate to Verbiage Editor fields identified in the table below

Number in Sample Email

Verbiage Editor Field

1

emailtemplate_DearControl

2

emailtemplate_MsgControl1

3

emailtemplate_MsgControl2

4

emailtemplate_MsgControl3

5

emailtemplate_Signature1

6

emailtemplate_Signature2

7

emailtemplate_Signature3

8

emailtemplate_Signature4

Customize Logo

Overview

1. In the Advanced Settings section on the Overview tab, click Email Settings

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Email Settings

2. In the Email Settings section, under Email, click Choose File

3. Browse to find the logo, select it for uploading, and click Open

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Note

The logo must be created in the GIF, JPEG, or PNG format

Notice

In SecureAuth IdP version 9.0.2+, the Show passcode in subject line checkbox appears to the right of the Subject field

See OTP Email Configuration Guide for information about using this option and configuring the OTP email

Warning

Click Save once the configuration is complete and before leaving the Email Settings page to avoid losing changes