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WebEx Connect Instant Messaging Client (IdP-initiated) Integration Guide


Use this guide to enable Multi-Factor Authentication and Single Sign-on (SSO) access via SAML to WebEx Connect Instant Message Client.


1. Have a WebEx Connect account

2. Create a New Realm for the WebEx Connect integration in the SecureAuth IdP Web Admin

3. Configure the following tabs in the Web Admin before configuring the Post Authentication tab:

  • Overview – the description of the realm and SMTP connections must be defined

  • Data – an enterprise directory must be integrated with SecureAuth IdP

  • Workflow – the way in which users will access this application must be defined

  • Multi-Factor Methods – the Multi-Factor Authentication methods that will be used to access this page (if any) must be defined

SecureAuth IdP Configuration Steps



1. In the Profile Fields section, map the directory field that contains the user's WebEx ID to the SecureAuth IdP Property

For example, add the WebEx ID Field to the Email 2 Property if it is not already contained somewhere else


Click Save once the configurations have been completed and before leaving the Data page to avoid losing changes

Post Authentication


2. Select SAML 2.0 (IdP Initiated) Assertion Page from the Authenticated User Redirect dropdown in the Post Authentication tab in the Web Admin

3. An unalterable URL will be auto-populated in the Redirect To field, which will append to the domain name and realm number in the address bar (Authorized/SAML20IdPInit.aspx)

4. A customized post authentication page can be uploaded, but it is not required

User ID Mapping


5. Select the SecureAuth IdP Property that corresponds to the directory field that contains the WebEx ID (Email 2)

6. Select urn:oasis:names:tc:SAML:1.1:nameid-format:unspecified from the Name ID Format dropdown (default)

Select a different option if WebEx requires it, which the SP will provide

7. Select False from the Encode to Base64 dropdown

SAML Assertion / WS Federation


8. Set the WSFed Reply To/SAML Target URL to<company>.com

9. Set the SAML Consumer URL to<company>

10. Set the WSFed/SAML Issuer to a Unique Name that will be shared with WebEx Connect

The WSFed/SAML Issuer must match exactly on the SecureAuth IdP side and the WebEx Connect side

11. Set the SAML Recipient to<company>

12. Set the SAML Audience to

13. Set the SAML Offset Minutes to make up for time differences between devices

14. Set the SAML Valid Hours to limit for how long the SAML assertion is valid


No configuration is required for the SP Start URL field


15. Leave the Signing Cert Serial Number as the default value, unless there is a third-party certificate being used for the SAML assertion

If using a third-party certificate, click Select Certificate and choose the appropriate certificate

16. Download the Assertion Signing Certificate, which will be used in the WebEx Connect Configuration Steps

17. Provide the Domain in order to Download the Metadata File to send to WebEx Connect


Click Save once the configurations have been completed and before leaving the Post Authentication page to avoid losing changes

Forms Auth / SSO Token

Optionally, in the Forms Auth / SSO Token section, click the View and Configure FormsAuth keys/SSO token link to configure the token/cookie settings and configure this realm for SSO.


WebEx Connect Configuration Steps

Federated Web SSO Configuration


1. Log into the WebEx Connect admin console, and select Configuration

2. Select Security Settings under System Settings, and click Federated Web SSO Configuration

3. Select SAML 2.0 from the Federation Protocol dropdown

4. Select IdP Initiated from the SSO Profile options

5. Set the Target page URL Parameter to Target (case sensitive)

6. Click Import SAML Metadata if preferred to upload the Metadata File from the SecureAuth IdP Web Admin (step 17)

7. Set the WebEx SAML Issuer (SP ID) to

This will match the value established in the SAML Audience field in the SecureAuth IdP Web Admin (step 12)

8. Set the Issuer For SAML (IdP ID) to the same Unique Name established in the WSFed/SAML Issuer field in the SecureAuth IdP Web Admin (step 10)

9. Select Unspecified (default) from the NamedID Format dropdown

10. Set the AuthnContextClassRef to urn:oasis:names:tc:saml:2.0:ac:classes:unspecified

11. Click Save

Organization Certificate Management


12. In the Security Settings, click Organization Certificate Management, and click Import New Certificate...

13. Provide an Alias (friendly name) for the certificate

14. Click Browse and locate the Assertion Signing Certificate from the SecureAuth IdP Web Admin (step 16) to upload the certificate

15. Click Import