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Monitoring a SecureAuth IdP Appliance

Introduction

This article discusses basic performance indicators and services to monitor on a SecureAuth IdP Appliance. These metrics help ensure the appliance is operational and running optimally.

Applies to

SecureAuth IdP Version

OS Version

8.x+

  • Windows Server 2008

  • Windows Server 2008 R2

  • Windows Server 2012

  • Windows Server 2012 R2

Discussion

Services

The following services should be monitored to ensure the appliance is operational and responding to user requests

Service Name

W3SVC

SecureAuth IdP is an IIS application so the IIS web publishing service must be active for SecureAuth to function

SecureAuthFileSyncServiceAllInOne

If monitoring a node(s) in a SecureAuth cluster, ensure the FileSync Service is running

LanmanServer

If monitoring a node(s) in a SecureAuth cluster, ensure the Server Service is running as the FileSync service has a dependency

LanmanWorkstation

If monitoring a node(s) in a SecureAuth cluster, ensure the Workstation Service is running as the FileSync service has a dependency

Performance Counters

When monitoring the appliance performance, use these performance counters to gauge the general health of the system

Counter

Description

Processor / % Processor Time

A general indicator of processor utilization

If the counter maintains a sustained usage above 75%, the processor subsystem is considered a bottleneck on the appliance

System / Processor Queue Length

This counter is a rough indicator of the number of threads each processor is servicing

If this counter is averaging > 2 and the % Processor Time is averaging above 70%, the processor subsystem is considered a bottleneck on the appliance

Memory / Available Mbytes

The amount of physical memory on the system which can be used by new processes (in Megabytes)

If 20% or less of free memory is available, the memory subsystem is a bottleneck on the appliance

Network Interface / Bytes Total / sec

Refers to the total amount of bytes (both egress and ingress) handled by the network card

If the value of this counter averages greater than 80%, the network interface is a bottleneck on the appliance